Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Anna Akery

Kelso

Summary

Dynamic professional with extensive experience at CBRE, excelling in commercial and residential painting. Proven track record in project estimation and team collaboration, enhancing productivity and quality standards. Strong problem-solving skills complemented by a commitment to continuous learning, ensuring exceptional results and client satisfaction in every project undertaken.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Associate Property Support/Professional Painter

CBRE
07.2021 - Current
  • Upheld company reputation for excellence through diligent adherence to established quality standards throughout each painting project.
  • Continuously expanded knowledge of industry trends, techniques, and materials through regular professional development opportunities.
  • Ensured proper maintenance of tools and equipment, prolonging their lifespan and reducing replacement costs over time.
  • Delivered exceptional end results while minimizing disruption to occupants during large-scale residential repaints.
  • Improved team productivity by providing guidance, training, and support to junior painters as needed.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.

Forman Painter

Holland Painting
07.2016 - 07.2021
  • Implemented standard operating procedures for paint application, ensuring consistent quality across all projects.
  • Completed final walkthroughs at job sites to close out projects.
  • Compiled detailed reports on project progress, budget expenditures, and employee hours for management review.
  • Supervised team of [Number] professionals completing painting work for commercial, industrial, institutional and residential customers.
  • Used brushes, rollers and spray guns to complete jobs with speed and accuracy.
  • Maintained excellent client relationships by addressing concerns promptly and delivering exceptional results.
  • Mentored junior painters in proper techniques, fostering skill development within the team for future leadership roles.
  • Collaborated with other construction professionals to maintain seamless workflow across various trades.
  • Achieved timely completion of projects by delegating tasks, setting deadlines, and monitoring progress.
  • Inspected completed work for adherence to very strict guidelines and highest quality standards.

Shift Lead Supervisor

Strobelli's Pizza
07.2015 - 07.2016
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Promoted a positive work environment through open communication and effective conflict resolution strategies.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Solar Sales Consultant

Bright Current
03.2013 - 06.2015
  • Provided post-installation support to ensure client satisfaction and long-term loyalty to the company''s services.
  • Enhanced product knowledge by staying current with industry trends, attending training sessions, and conducting regular research.
  • Participated in trade shows, conferences, and other industry events as a representative of the company''s commitment to green energy solutions.
  • Delivered persuasive sales presentations highlighting the benefits of solar energy adoption, leading to increased client conversions.
  • Developed strong customer relationships through consistent communication and attentive service, resulting in repeat business.
  • Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
  • Mentored new sales team to surpass goals in alignment with brand standards.

Bakery Deli Assistant Manager

SaveMart Supermarket
07.2006 - 06.2014
  • Handled customer complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
  • Supported the development of employee schedules, balancing workload while maintaining adequate coverage during peak times.
  • Participated in weekly meetings with management to discuss progress towards goals and identify areas for improvement or growth opportunities.
  • Coordinated with suppliers for timely delivery of ingredients and supplies, ensuring smooth operations within the department.
  • Mentored junior staff members, fostering teamwork and improving overall performance levels across the team.
  • Trained new team members on bakery/deli procedures, ensuring consistency in product quality and service standards.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean, well-stocked deli/bakery area.
  • Assisted in the creation of appealing bakery displays, driving sales through effective merchandising strategies.
  • Managed special orders for events such as weddings or parties, ensuring accuracy in order fulfillment and timely delivery of products.
  • Managed inventory levels to minimize waste and ensure availability of fresh products daily.

Education

No Degree - General Studies

San Joaquin Delta College
Stockton, CA

High School Diploma -

Lincoln High School
Stockton, CA
06-2006

Skills

  • Time management capabilities
  • Spray painting proficiency
  • Commercial painting expertise
  • Industrial painting know-how
  • Project estimation accuracy
  • Team collaboration aptitude
  • Residential painting specialization
  • Exterior painting experience
  • Problem-solving
  • Issue resolution
  • Willingness to learn
  • Strong work ethic
  • Team collaboration
  • Creative thinking
  • Computer literate
  • Scheduling

Accomplishments

  • Supervised team of 10 staff members.
  • Promoted from Painter to Forman to after 2 years in the company.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Osha 30 Certification
  • Project Management Training
  • Facilities Management Training
  • Boom and Ariel lift certifications

Languages

English

Timeline

Associate Property Support/Professional Painter

CBRE
07.2021 - Current

Forman Painter

Holland Painting
07.2016 - 07.2021

Shift Lead Supervisor

Strobelli's Pizza
07.2015 - 07.2016

Solar Sales Consultant

Bright Current
03.2013 - 06.2015

Bakery Deli Assistant Manager

SaveMart Supermarket
07.2006 - 06.2014

No Degree - General Studies

San Joaquin Delta College

High School Diploma -

Lincoln High School