Anna Altermatt
Winona,MN
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
4
4
years of professional experience
Work History
Bartender
Port 507
01.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Direct Support Professional
Home And Community Options Inc.
03.2022 - 08.2022
- Maintained clean, safe, and well-organized patient environment.
- Administered medication as directed by physician.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Entrance Screener
Northfield Hospital
05.2020 - 08.2020
- Protected confidentiality of data by using security techniques.
- Screened everyone that entered the hospital for Covid symptoms and made an educated decision whether or not they could enter the hospital.
Education
No Degree - Nursing
Minnesota State College-Southeast Technical
Winona, MN05.2025
High School Diploma -
Lakeville North High School
Lakeville, MN06.2020
Skills
- Strong multitasking
- Customer Service
- Team player attitude
- Patience and Tolerance
- Outgoing Personality
- Cleanliness and hygiene
- Organizational ability
- Highly reliable
Timeline
Bartender
Port 507
01.2023 - Current
Direct Support Professional
Home And Community Options Inc.
03.2022 - 08.2022
Entrance Screener
Northfield Hospital
05.2020 - 08.2020
No Degree - Nursing
Minnesota State College-Southeast Technical
High School Diploma -
Lakeville North High School