Anna Apple
Terre Haute,Indiana
Summary
I have been in the medical field (both veterinary and human) for over a decade. And being in the Cosmetology industry for almost 20 years. Both have sharpened my people skills, customer service, time management and multi tasking abilities in fields that are constantly changing.
Overview
18
18
years of professional experience
Work History
Hallmark Merchandiser
Hallmark
Indiana And Illinois
12.2024 - Current
- Analyze market trends to optimize product placement and enhance customer engagement.
- Develop visually appealing merchandise displays to drive sales and improve brand visibility.
- Collaborate with cross-functional teams to coordinate promotional events and seasonal campaigns.
- Train and mentored new team members on merchandising standards and best practices.
- Implement inventory management strategies to maintain optimal stock levels and reduce waste.
- Conduct regular audits of store displays to ensure compliance with corporate guidelines and quality standards.
- Complete efficient store resets to prepare store for special promotions and seasonal updates.
- Streamline merchandise presentation through consistent application of planograms and adherence to company guidelines.
- Negotiate with suppliers for timely and cost-efficient product deliveries, maintaining inventory flow.
Cosmetologist
Queen City Signature
Terre Haute, IN
06.2008 - Current
- I work as a licensed Cosmetologist.
- Update and maintain customer information records, such as beauty services provided.
- Operate cash registers to receive payments from patrons.
- Demonstrate and sell hair care products and cosmetics.
- Customer Service.
- Train or supervise other hairstylists, hairdressers and assistants.
- Keep work stations clean and sanitize tools such as scissors and combs.
- Analyze patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
Reception Manager
Brown Veterinary Hospital
Terre Haute, IN
07.2017 - 05.2022
- Answer phone calls to take schedule for Appointments, Grooming, Boarding, Surgeries and Emergency Situations.
- Communication, Leadership, Problem-Solving, Time Management, Adaptability, Organization and hard/technical skills (including but not limited to: Microsoft Office, Excel, Budgeting, Scheduling, Inventory Management, HR Basics, Data Entry, Vendor Relations etc) as well as day to day functions such as email, faxes, voicemail, computer skills, scheduling etc.
- Administrative: Report preparation, records management, supply management, scheduling
- Leadership: Team motivation, Training, Supervision, Delegation.
- Communication & Diplomacy. Handling complaints, team coordination, and clear instructions.
- Leadership & Team Management: Training, supervising, scheduling staff, performance reviews.
- Time Management & Organization: Prioritizing tasks, managing workload, multitasking
- Administrative: Report preparation, records management, supply management, scheduling
- Keep records documenting animal information health, diet, or behavior in the computer system as well as on hard file..
- Attend lectures, conferences, or continuing education courses.
- Intake of animals boarding along with medication preferences and specific needs.
- Customer Service.
Medical Receptionist
UAP Clinic
Terre Haute, IN
01.2012 - 2017
- Developed work schedules and assigned tasks to staff based on workload demands and equipment availability.
- Engineered and sustained computerized record management systems for efficient data storage and processing.
- Facilitated communication between doctors, surgeons, and nurses to address client needs.
- Organized and coordinated appointment scheduling for surgeries and testing for physicians.
- Executed data entry processes to accurately capture client personal information.
- Responded to inquiries and scheduled appointments for over 20 physicians. Familiarized with each physician's protocols and preferences.
- Transitioned from previous role to concentrate exclusively on hairstyling services.
Education
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Longs School Of Hair Design and Cosmetology
01.2008
High School - undefined
Terre Haute South Vigo
01.2001
Skills
- Reliable and punctual
- Friendly and outgoing
- Active listener
- Merchandise planning
- Sales techniques
- Vendor relations
- Customer relationship management (CRM)
- POS systems
- Time management
- Multitasking
- Customer service
- Adaptability and flexibility
- Organizational skills
- Teamwork and collaboration
- Attention to detail
CUST
I enjoyed my time working in animal care and feel the need to get back into the field. While my main position was Receptionist, I also helped throughout the clinic in grooming, the middle assisting the Vet Techs or even in Kennel if help was needed. I came in when asked on unscheduled days and never called in or left during my shift. Also, I enjoyed working with the Wildlife Rehabilitator which included the care of infant-adult Opossums, Squirrels, Rabbits, Hawks, Owls etc. I know the people who run and foster for numerous animal rescues in Vigo county as well as the Terre Haute Humane Society and surrounding animal shelters. I truly have a passion for working with animals and am excited to get back into the field.
Timeline
Hallmark Merchandiser
Hallmark
12.2024 - Current
Reception Manager
Brown Veterinary Hospital
07.2017 - 05.2022
Medical Receptionist
UAP Clinic
01.2012 - 2017
Cosmetologist
Queen City Signature
06.2008 - Current
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Longs School Of Hair Design and Cosmetology
High School - undefined
Terre Haute South Vigo