Residential Services Coordinator
St. Joseph's Hospital And Medical Center
Paterson, NJ
10.2001 - 07.2021
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Provided crisis management and intervention during emergency situations.
- Collaborated with residential team to maximize effective and efficient operations.
- Enforced policies and safety standards through building and room rounds.
- Developed, implemented and monitored residential policies and procedures.
- Solved grievances and complaints by collaborating with residents.