ANNA SYLA

Having been a loyal customer of Viva, I am excited to apply for the Customer Success Specialist at your company. Viva is a brand whose commitment to crafting exceptional dog food aligns seamlessly with my passion and values. As an avid advocate for canine health and well-being, I have experienced firsthand the transformative impact of raw food products on the health and vitality of my own dog. Now, I am eager to contribute my expertise and dedication to ensuring that every dog has access to the highest quality nutrition, making a meaningful difference in the lives of furry companions everywhere.

Over 10 years of customer service experience in sales, technology support, and positive customer care, with a focus on delivering exceptional experiences across various channels. Strong leadership, communication, and decision-making skills demonstrated in high-pressure situations, ensuring customer satisfaction and issue resolution. Highly organized with a keen attention to detail, adept at streamlining processes and finding efficiencies to enhance customer service operations. Skilled in verbal and written communication, maintaining professionalism and empathy during challenging interactions.