Driven person with experience in supervising daily operations. Skilled in team leadership and problem-solving, contributing to improved workflow and customer satisfaction. Committed to maintaining high service standards and operational excellence.
Overview
4
4
years of professional experience
Work History
Shift Leader
Jersey Mikes
Moses Lake, WA
08.2025 - Current
Supervised daily operations to ensure efficient workflow and high service quality.
Trained and mentored team members on food preparation and customer service standards.
Managed inventory levels and conducted regular stock assessments to minimize waste.
Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
Crew Member
Jersey Mikes
Moses Lake, WA
07.2024 - 08.2025
Prepared and assembled sandwiches according to customer specifications, ensuring quality and presentation standards.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Maintained cleanliness and organization of workstations, adhering to food safety regulations.
Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
Kitchen Hand
Camp Gilead
Carnation, WA
06.2022 - 08.2022
Operated kitchen equipment safely and efficiently, ensuring adherence to health regulations.
Managed time to juggle multiple tasks simultaneously with ease.
Cleaned and sanitized kitchen tools, utensils, and work surfaces regularly.
Followed safety protocols for food handling, minimizing risk of contamination or accidents.