Anna Baird
Lakewood,CO
Summary
Hardworking Bartender and Server with experience in a large-scale, high volume bar and fine dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes food menu.
Overview
7
7
years of professional experience
Work History
Bartender
H Toads
05.2023 - 09.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- High volume bartending and rotated between 7 bars throughout the week.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
Server
Allred's Telluride
11.2022 - 04.2023
- Provided an upscale, curated dining experience for every guest
- Attended daily meetings with Chef and studies the menu and wine list.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
Madeline Hotel Restaurant Telluride
11.2022 - 04.2023
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Assistant Sommelier
Isreal Rivas Sommelier
04.2020 - 02.2022
- Enhanced customer satisfaction by providing impeccable wine recommendations tailored to individual preferences and meal choices.
- Assisted in the development of a diverse and extensive wine list, contributing to the restaurant''s reputation for high-quality selections.
- Collaborated with chefs and other staff members to create perfect wine pairings for special events and dinners.
- Maintained accurate records of cellar inventory levels using digital tools for seamless stock management processes.
- Built strong relationships with suppliers and distributors to secure exclusive deals and access to rare vintages.
- Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue.
Server-Bartender
Cafe Non Solo
03.2017 - 02.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Cherry Creek High School
Greenwood Village, CO06.2006
Skills
- Payment Processing
- Suggestive Selling
- Customer Service
- Conversant in Spanish
- Liquor, Beer, and Wine Knowledge
- Outgoing Personality
- Classic Cocktails
- Wine and Liquor Knowledge
Timeline
Bartender
H Toads
05.2023 - 09.2023
Server
Allred's Telluride
11.2022 - 04.2023
Server
Madeline Hotel Restaurant Telluride
11.2022 - 04.2023
Assistant Sommelier
Isreal Rivas Sommelier
04.2020 - 02.2022
Server-Bartender
Cafe Non Solo
03.2017 - 02.2022
High School Diploma -
Cherry Creek High School
Similar Profiles
Ashley HoyteAshley Hoyte
Server at Toads TooServer at Toads Too
Annie StadigAnnie Stadig
Program Administrator at Jefferson County Human ServicesProgram Administrator at Jefferson County Human Services
Benjamin KerchnerBenjamin Kerchner
Lawn Mower at Individual ClientsLawn Mower at Individual Clients
Jacob L. VillalobosJacob L. Villalobos
Barista, Sales at Black Box BakeryBarista, Sales at Black Box Bakery
Trista ButtsTrista Butts
Data Analyst at Orion Resource PartnersData Analyst at Orion Resource Partners