Craig Baker
Cleburne,TX
Summary
Seasoned HVAC Technician with a proven track record at Venture Mechanical, showcasing expertise in HVAC repair and installation alongside exceptional customer relations. While at East T.N Nissan had a proven track record of consistently closing deals by effectively building rapport with clients,understanding their needs, and skillfully navigating objections to secure successful outcomes. Holds EPA Universal Certification, embodying a team-oriented approach and a robust work ethic.
Overview
28
28
years of professional experience
Work History
HVAC Technician
Venture Mechanical
Carrollton, TX
04.2019 - Current
- Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
- Diagnosed and identified faulty components in malfunctioning HVAC
- Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
- Maintained professional relationships with customers and resolved any issues and/or questions about their HVAC systems.
HVAC Technician/Installer
Baker Heating And Air
Rutledge, TN
01.1997 - 03.2019
- Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
- Resolved customer complaints regarding installation or service issues in a timely manner.
- Filled out work orders, repair logs and maintenance plans to document work completed.
HVAC Technician/Installer
Volunteer Mechanical
Knoxville, TN
03.2004 - 04.2009
- Installed, repaired and maintained residential HVAC equipment, including furnaces, air conditioners, heat pumps and duct systems.
- Assembled sheet metal pieces into ductwork sections using rivets or screws as needed.
- Interpreted technical drawings, blueprints and schematics.
Sales Representative
East Tennessee Nissan
Morristown, TN
11.1999 - 05.2001
- Provided excellent customer service to help close sales. This included greeting customers, answering phone calls, and scheduling appointments.
- Building rapport with customers and maintaining relationships with them for future sales.
- Negotiate pricing, trade-in value, and financing.
- Prepared and maintained accurate records of all transactions and client list.
Education
High School Diploma -
Rutledge High School
Rutledge, TN05-1997
Skills
- Knowledge of HVAC repair and installation
- Proficient in reading blueprints
- EPA Universal Certification
- Microsoft Excel and Word
- Time management
- Team-oriented
- Strong work ethic
- Rapport building
- Excellent customer relations
- Excellent communication skills
- Strong closing skills
Timeline
HVAC Technician
Venture Mechanical
04.2019 - Current
HVAC Technician/Installer
Volunteer Mechanical
03.2004 - 04.2009
Sales Representative
East Tennessee Nissan
11.1999 - 05.2001
HVAC Technician/Installer
Baker Heating And Air
01.1997 - 03.2019
High School Diploma -
Rutledge High School
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