Anna Barlow
Chicago,IL
Summary
Customer-focused fashion photography production professional with experience delivering product recommendations and personalized service. Skilled in fast-paced operations with strong communication, problem-solving, and organization. Hands-on POS systems and order management experience supporting timely, accurate transactions. Visual quality improvement through fashion styling, digital editing, and darkroom production techniques. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Film/Photo Lab Technician
Creative Photo
Chicago, IL
11.2024 - Current
- Executed C-41 and E-6 film processing, including push/pull techniques and manual darkroom printing.
- Operated Noritsu, Fuji Frontier, and Epson scanners for high-quality digitization.
- Operate and maintain photofinishing machinery to produce high-quality prints, canvas wraps, and custom photo gifts
- Edited images using Adobe Creative Suite to enhance visual quality through color grading, dust removal, and any photoshop requests.
- Conducted chemical replenishment and performed quality control checks, ensuring consistent lab standards.
- Troubleshot equipment malfunctions and executed repairs to minimize downtime and maintain operational efficiency.
- Collaborated with team members to uphold laboratory safety protocols.
- Provide personalized customer service in-store, assisting clients with photo printing, scanning, and custom photofinishing needs.
- Guide customers through self-service photo kiosks, troubleshooting issues and helping them navigate the ordering process.
- Consult with customers to determine the appropriate print size, paper type, finish, and materials, including metal and other specialty print options, based on their desired result and budget.
- Process customer transactions using the Clover POS system and accurately manage orders and payments.
Production
Freelance
Chicago, Illinois
05.2015 - Current
- Various production-related freelance jobs for commercial, retail, fashion, and editorial events and photoshoots (primarily photography and styling-related)
- Coordinated with designers, client companies, galleries, agencies, marketing teams, and production managers to ensure seamless production flow
- Executed client's artistic vision while adhering to budgetary and time constraints to achieve project objectives
- Managed planning process and delivered projects within strict deadlines
- Notable clients include Urban Outfitters, Tusk Chicago, Everything Store, Hidden Characters, One management and Society Management
- Ability to build relationships with a wide variety of people across disciplines and skill levels
Manager, Various Customer Service Positions
The Bakehouse
Glendale Heights, Illinois
01.2017 - 09.2024
- Manager and part-time Hostess/Server/Cashier for successful family-owned Filipino restaurant
- Provided customer service both in-person and via phone/email, coordinated guest interactions and resolved conflicts to meet customer requests in a fast-paced environment
- Coordinated communication between restaurant owners and employees to ensure smooth operations and effective management of day-to-day activities
- Managed inventory and placed orders with vendors based on budget and supply analysis
Education
Bachelor of Arts - Fine Art Photography
Columbia College
Chicago, IL01-2022
Skills
- Darkroom techniques
- Image editing
- Adobe Creative Suite
- Visual arts production
- Equipment maintenance
- Attention to detail
- Salesforce, workflow, Notepad, POS
- Microsoft Office Suite
- Client communication
- Wardrobe styling
- Color theory
- Brand representation
Timeline
Film/Photo Lab Technician
Creative Photo
11.2024 - Current
Manager, Various Customer Service Positions
The Bakehouse
01.2017 - 09.2024
Production
Freelance
05.2015 - Current
Bachelor of Arts - Fine Art Photography
Columbia College