Anna Bautista
El Cajon,CA
Summary
Proven Online Marketing Manager with a track record of enhancing customer loyalty and boosting website traffic by over 30% at Standout By Design LLC. Expert in mobile marketing and data-driven decision-making, I excel in teamwork and creative thinking. My strategic approach to digital marketing and exceptional communication skills have significantly increased brand visibility and lead generation. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Online Marketing Manager
Standout By Design LLC
09.2023 - Current
- Enhanced customer loyalty by creating personalized email campaigns based on customer preferences and behavior.
- Boosted website traffic through effective search engine optimization techniques.
- Monitored competitor activity to stay ahead of industry trends while adjusting marketing approaches accordingly.
- Increased brand visibility by implementing strategic online marketing campaigns.
- Maximized online presence by staying up-to-date with industry trends, tools, and best practices in digital marketing.
- Utilized mobile app advertising tactics for reaching users on various devices, boosting app downloads significantly over time.
- Generated leads with targeted email marketing strategies.
Sandwich Artist
SUBWAYRestaurants
04.2022 - 12.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Trained team members to prepare sandwiches and other items according to instructions.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Optimized food storage procedures, minimizing waste and reducing costs.
- Customized orders to accommodate special requests, enhancing customer loyalty.
- Operated cash register and handled transactions accurately, ensuring smooth checkout process.
- Conducted regular quality checks for ingredients, maintaining high standard of products offered.
- Fostered positive team environment, leading to higher staff satisfaction and lower turnover.
Cashier
7 Eleven Store
04.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Sandwich Artist
SUBWAYRestaurants
10.2018 - 12.2020
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
- Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
- Increased repeat customer visits by providing friendly and engaging service.
- Customized orders to accommodate special requests, enhancing customer loyalty.
- Optimized food storage procedures, minimizing waste and reducing costs.
- Operated cash register and handled transactions accurately, ensuring smooth checkout process.
Catering
Gloria Aguayo
03.2010 - 07.2018
- Coordinated with catering teams to provide exceptional food service, adhering to dietary restrictions as needed.
- Increased customer satisfaction by consistently delivering high-quality catering services for various events.
- Employed differentiated instruction methods, catering to diverse learning styles within the classroom setting.
- Coordinated with catering services to guarantee seamless integration of food service into events.
- Facilitated smooth operations during events by managing logistics, including catering coordination and equipment setup.
- Managed inventory of catering supplies, ensuring adequate stock levels for smooth event execution.
- Provided support during special events and catering functions, ensuring consistent quality across all offerings.
- Incorporated dietary restrictions into dessert offerings, catering to a wide range of customer preferences.
- Met with client and Catering Manager to plan food and beverage selections.
- Oversaw catering orders to verify accuracy and completeness.
- Expanded catering services for special occasions, increasing revenue streams for the business.
- Organized catering arrangements to accommodate various dietary preferences, enhancing attendee comfort.
Education
GED - General Studies
Foothills Adult School
El Cajon, CA06.1997
Skills
- Mobile marketing
- Data-driven decision-making
- Customer Retention Strategies
- Teamwork and Collaboration
- Problem-Solving
- Multitasking
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Creative Thinking
- Active Listening
- Effective Communication
- Decision-Making
Timeline
Online Marketing Manager
Standout By Design LLC
09.2023 - Current
Sandwich Artist
SUBWAYRestaurants
04.2022 - 12.2022
Cashier
7 Eleven Store
04.2021 - 12.2021
Sandwich Artist
SUBWAYRestaurants
10.2018 - 12.2020
Catering
Gloria Aguayo
03.2010 - 07.2018
GED - General Studies
Foothills Adult School
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