Anna Bebko
Centerville,OH
Summary
Motivated and customer-focused Human Resource student with experience in fast-paced service environments. Proven strengths in customer relations, hospitality, and team leadership. Skilled in training, onboarding, inventory management, and delivering high-quality service under pressure. Seeking to bring a positive, solution-oriented approach to a dynamic hospitality or service team.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Guest Services and Operations
LA Fitness International
Centerville, Bevercreek
07.2024 - Current
- Provided customer service and front desk support
- Conducted membership sales calls and led fitness classes
- Managed facility operations, ensuring a clean and welcoming atmosphere
- Gained experience in sales and facility management
Team Member and Trainer
Chick-fil-A
Washington Township
04.2021 - 07.2024
- Conducted interviews and facilitated the onboarding process for new hires
- Trained across various job roles, including customer service, cash handling, managing telephone inquiries, and addressing customer complaints
- Orchestrated stock orders and effectively managed inventory to uphold compliance with health and food safety regulations
- Collected catering orders and delivery, managed billing information, and coordinated deliveries in alignment with customer preferences
- Acquired valuable experience performing in a fast-paced environment with a strong emphasis on delivering customer service
Education
Bachelor of Science - Human Resource Management
Wright State University, Sinclair College
Dayton, OH04-2027
Honors Diploma -
Centerville High School
Centerville, OH05.2023
Skills
- Proficient communication
- Strong leadership abilities
- Effective conflict resolution capacity
- Customer service
Certification
- Basic Life Support
- Heartsaver First Aid Certification, American Heart Association, 05/01/23
Awards
- NHS, 2021-2023, Membership granted based on continued GPA, service and tutoring record, and extracurricular involvement.
- Tech Prep Scholarship, Recipient from Sinclair Community College in recognition of completing the designated pathway.
- Presidential Scholarship, Awarded for demonstrating strong involvement and academic performance.
Timeline
Guest Services and Operations
LA Fitness International
07.2024 - Current
Team Member and Trainer
Chick-fil-A
04.2021 - 07.2024
Bachelor of Science - Human Resource Management
Wright State University, Sinclair College
Honors Diploma -
Centerville High School
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