Anna Beisse
La Center,WA
Summary
Experienced professional with a strong track record of building positive relationships with customers and colleagues. Excels in high-pressure environments, showcasing excellent problem-solving and self-management. Committed to providing guests with unforgettable experiences by consistently delivering exceptional service.
Overview
19
19
years of professional experience
Work History
Bartender/Cook
Woodland Moose Lodge
01.2025 - 05.2025
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
The Sportsman's Public House
08.2020 - 11.2024
- 10 years of experience making cocktails and as well as over 16 years in the restaurant industry as a server, 5 as a line cook.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders..
Server/Bartender
Uptown Barrel Room
02.2019 - 05.2022
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Supported peers and patrons at bar style restaurant with social relevancy and intentionality.
- Upheld strict regulations for safe alcohol service and food safety.
Waitress
Peachtree Restaurant
01.2018 - 12.2018
- Performed diverse tasks such as welcoming guests, addressing inquiries, and informing them of specials.
- Bus and clean tables, and help other coworkers when they were in need.
- Also, issue bills and process payments.
- Efficiently managed high-volume breakfast service, maintaining consistent quality and speed of service.
- Ensured prompt table turnover by efficiently clearing dishes upon guest completion.
- Contributed to a positive workplace culture by supporting fellow team members during peak times and stepping in as needed for various tasks.
- Maintained a clean and organized dining area, contributing to a positive guest experience.
Kickboxing Instructor
9 Round
01.2017 - 12.2017
- Job duties included signing members up for memberships.
- Handle billing issues and questions while instructing 30 minute routines that changed daily and stated every 2 min.
- Properly show and demonstrate exercises.
- Also gym every night clean before closing.
Assistant Manager
Planet Fitness
01.2015 - 06.2017
- Going over contracts in detail, dealing with and fixing billing issues or account information or dealt with cancellations.
- Upholding policies, running daily and weekly reports, weekly inventory as well as keeping track of what needed to be ordered, cleaning and maintaining equipment, locker rooms and amenities rooms.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Cocktail waitress
UBET Casino
01.2010 - 01.2015
- As well as take multiple payments for checks or having multiple tabs open.
- Bussing empty drinks or bottles, cleaning tables or spills, as well as bar back if needed.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Utilized social media platforms to promote upcoming events and specials, attracting larger customer base.
- Adapted to fast-paced environment, maintaining high-quality service during rush hours and special events.
- Boosted sales during promotional events by effectively communicating special offers and recommendations to guests.
- Enhanced customer experience by providing prompt and friendly service, ensuring patrons' needs were met with attention to detail.
- Assisted in menu design and updates, providing insights on customer preferences and seasonal trends.
Waitress
Stuffy's 2
01.2006 - 12.2010
- My job was to ensure that patrons had an enjoyable dining experience by providing outstanding customer service.
- Which included taking orders, serving food as well as drinks, answering any questions or concerns the customer may have about our menu and pricing.
- Knowing daily specials, soups and the entire menu as well.
- Bus and clean tables, and help other coworkers when they were in need.
- Also, issue bills and accept payments.
Education
High School Diploma -
Mark Morris Highschool
Longview, WA06-2018
Skills
- Experienced in upselling techniques
- Front-of-house display creation
- Liquor, wine, and food service
- Customer service
- Outgoing personality
- Menu memorization
- Service-oriented mindset
- Drink preparation techniques
- Classic cocktails
- Creative mixology
- Point of sale systems
- Craft cocktail preparation
Assessments
- Bartending, Proficient, 2022-02-01
- Food safety, Proficient, 2022-02-01
- Customer focus & orientation, Familiar, 2022-03-01
- Cooking skills: Basic food preparation, Familiar, 2022-03-01
- Attention to detail, Proficient, 2022-03-01
Personal Information
- Title: Bartender/ Cook
- Mast and wa State food handlers card
- Visa Status: Authorized to work in the US for any employer
- Work Permit: Authorized to work in the US for any employer
Timeline
Bartender/Cook
Woodland Moose Lodge
01.2025 - 05.2025
Bartender
The Sportsman's Public House
08.2020 - 11.2024
Server/Bartender
Uptown Barrel Room
02.2019 - 05.2022
Waitress
Peachtree Restaurant
01.2018 - 12.2018
Kickboxing Instructor
9 Round
01.2017 - 12.2017
Assistant Manager
Planet Fitness
01.2015 - 06.2017
Cocktail waitress
UBET Casino
01.2010 - 01.2015
Waitress
Stuffy's 2
01.2006 - 12.2010
High School Diploma -
Mark Morris Highschool
Similar Profiles
Traycie RoffTraycie Roff
Lead Bartender at Woodland Moose LodgeLead Bartender at Woodland Moose Lodge
Lana St OngeLana St Onge
Treasurer at Women Of The Moose Chapter 1484, Moose Lodge #999Treasurer at Women Of The Moose Chapter 1484, Moose Lodge #999
Raelyn BowechopRaelyn Bowechop
Bartender/Office Assistant at Port Angeles Moose Lodge #996Bartender/Office Assistant at Port Angeles Moose Lodge #996
AMANDA RUTANAMANDA RUTAN
Customer Service Representative at The Vancouver ClinicCustomer Service Representative at The Vancouver Clinic
Michelle StandleyMichelle Standley
American Cinema Equipment at Doug Sabin (503)539-4703American Cinema Equipment at Doug Sabin (503)539-4703