Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anna Beltran

Las Vegas

Overview

12
12
years of professional experience

Work History

Housekeeping

ARIA Resorts & Casino
04.2018 - Current
  • Maintained cleanliness of the facility by adhering to strict housekeeping standards and procedures.
  • Improved guest satisfaction by promptly addressing and resolving housekeeping issues.
  • Ensured compliance with industry regulations by conducting regular audits of housekeeping practices and procedures.
  • Coordinated with housekeeping staff for timely turnovers, maintaining cleanliness standards.
  • Contacted housekeeping staff when guests vacated rooms for upkeep or cleaning.
  • Assisted in training new hires on housekeeping procedures, promoting consistent quality across the department.
  • Ensured compliance with health, safety, and environmental regulations within the housekeeping department''s operations.
  • Enhanced team productivity by providing regular training and performance evaluations for housekeeping staff.

DGS

Delta Airlines Global Services
04.2016 - 12.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Paid attention to detail while completing assignments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Trained new staff on customer service protocols and company policies to ensure consistency.
  • Developed standard operating procedures to enhance service efficiency and response times.

Personal Care Assistant

ABLE HOME CARE SOLUTIONS
08.2013 - 08.2017

-Home management tasks including housekeeping, laundry, shopping, and errands

-Prepare and serve simple modified diets according to instructions and assist with feeding as necessary

-Assist self directing consumers with transfer and ambulation including use of cane, walker, and wheelchair

-Assist self directing consumers with medication reminders of refilling the consumers prescription at the local pharmacy as specified on plan of care

-Arrange for vacuuming services for guest requesting it.

Education

High School Diploma -

Nuestra Senora De Monserrat
Lima Peru

Skills

  • Cash handling
  • Exceptional customer service
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Active listening

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Housekeeping

ARIA Resorts & Casino
04.2018 - Current

DGS

Delta Airlines Global Services
04.2016 - 12.2018

Personal Care Assistant

ABLE HOME CARE SOLUTIONS
08.2013 - 08.2017

High School Diploma -

Nuestra Senora De Monserrat
Anna Beltran