Anna Benavides
Mission,TX
Summary
Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.
Overview
8
8
years of professional experience
Work History
Hidalgo County
Mission, Texas
01.2011 - 02.2017
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
- Implemented organizational change initiatives effectively while minimizing disruption in operations.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Identified, screened and interviewed potential employees.
Retail Sales Associate
Yoli's
Mission, Texas
05.2009 - 06.2011
- Promoted special offers and discounts to encourage additional purchases.
- Completed transactions in an efficient manner while providing excellent customer service.
- Greeted customers upon entering the store and provided assistance.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Handled customer complaints in a professional manner.
- Stocked shelves with merchandise according to company standards.
- Assisted customers with finding the right product for their needs.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Organized displays to attract customers and promote sales.
- Kept informed about new products arriving at the store on a regular basis.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Initiated friendly conversation with customers to determine level of assistance required.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Education
Bachelor of Arts - General Studies
UT Pan American
Edinburg, TX05-2006
Skills
- Employee Handbook Development
- Corrective Action Planning
- New Employee Orientation
- Risk Management
- Benefits Administration
- Compensation Structuring
- Staff Management
- Employee Relations
- Payroll Administration
- Organizational Development
- Personnel Recruitment
- Employee support
Languages
English
Professional
Spanish
Professional
Timeline
Hidalgo County
01.2011 - 02.2017
Retail Sales Associate
Yoli's
05.2009 - 06.2011
Bachelor of Arts - General Studies
UT Pan American
Similar Profiles
Maribel VillarrealMaribel Villarreal
Detention Officer at Hidalgo CountyDetention Officer at Hidalgo County
Alfredo SolizAlfredo Soliz
Drill Instructor at Hidalgo CountyDrill Instructor at Hidalgo County
Aline TovarAline Tovar
County Clerk at Hidalgo CountyCounty Clerk at Hidalgo County