Experienced Technical Assistant successful handling problems and determining optimal solutions. Good documentation and reporting skills with solid understanding of customer, team and vendor relations.
Overview
3
3
years of professional experience
Work History
Technical Assistant
CUMC
08.2021 - Current
Provided high-quality customer support by addressing inquiries and resolving technical problems, leading to increased customer satisfaction.
Assisted in the implementation of new technology systems, ensuring seamless integration with existing infrastructure.
Facilitated effective communication between technical and non-technical staff members by translating complex concepts into easily understandable terms.
Botanical Intern
Jay Walker
09.2020 - 05.2022
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Collaborated with senior management on new initiatives to build confidence.