Anna Berger
DICKINSON,North Dakota
Summary
Reliable and upbeat stylist successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Stylist Sales Associate
Out Of Town
12.2023 - Current
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Connected and engaged with customers to understand styling needs.
- Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built long-lasting customer relationships through attentive service and consistent followups.
- Handled returns and exchanges professionally while adhering to company policies, ensuring customer satisfaction remained high.
- Processed transactions accurately at the point-of-sale system while maintaining professionalism with cash handling procedures.
Office Helper-Summer Help
Grantsburg Telecom
06.2020 - 08.2023
- Ensured timely completion of assignments by assisting colleagues with various projects as needed.
- Enhanced staff productivity by performing general clerical tasks such as photocopying, faxing, and data entry.
- Wrote, edited and proofread documents using Microsoft Word.
- Stamped, coded and entered invoices for operations into Excel spreadsheets.
- Sorted or classified files according to content, purpose or alphabetical or numerical order.
- Handled confidential information discreetly while organizing employee records according to company guidelines.
- Operated office equipment such as photocopiers, scanners and fax machines to carry out daily office duties.
- Showcased strong multitasking abilities while juggling multiple tasks simultaneously without compromising quality or deadlines.
- Archived paper documents electronically utilizing Acrobat Adobe Pro, increasing office organization and usability.
- Increased office efficiency with proficient use of Microsoft Office applications for document creation and recordkeeping.
- Maintained and updated office records, both digital and physical.
Stylist Sales Associate
Thread Shed Boutique
05.2022 - 05.2023
- Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
- Connected and engaged with customers to understand styling needs.
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
- Embraced fashion and understood market trends to articulate in client interactions.
- Built long-lasting customer relationships through attentive service and consistent followups.
- Advised client base of new products and seasonal fashions to increase store sales.
- Handled returns and exchanges professionally while adhering to company policies, ensuring customer satisfaction remained high.
- Supported sales floor, cash wrap and back of house to catalyze daily operations.
- Processed transactions accurately at the point-of-sale system while maintaining professionalism with cash handling procedures.
Education
High School Diploma -
Siren High
Siren, WI05.2023
Skills
- Client Relationship Building
- Team Cooperation
- Friendly and Helpful
- Attention to Detail
- Goal-Driven
- Strong Communication and Interpersonal Skills
- Customer Service
- Time Management
- Data Entry
- Organizing and Categorizing
- Strong Problem Solver
- Store maintenance
Timeline
Stylist Sales Associate
Out Of Town
12.2023 - Current
Stylist Sales Associate
Thread Shed Boutique
05.2022 - 05.2023
Office Helper-Summer Help
Grantsburg Telecom
06.2020 - 08.2023
High School Diploma -
Siren High