Anna Bezanis
Newtown,PA
Summary
Results-oriented professional with a B.A. in Psychology and extensive experience in customer relations, strategic sales, and team leadership. Proven ability to translate client needs into actionable sales strategies and build strong relationships. Expertise in neuroscience-related fields through academic studies, combined with hands-on experience in managing high-volume environments, curating profitable product offerings, and delivering exceptional customer experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager/ Beverage Curator
Harvest Seasonal Wine Bar & Grill
Newtown, PA
01.2018 - Current
- Curated beverage menus for all eight Harvest Seasonal Grill & Wine Bar locations, boosting profitability and enhancing brand identity
- Managed customer relationships, ensuring a warm and welcoming atmosphere that fostered client loyalty and increased repeat business. These skills are highly transferable to healthcare provider (HCP) relations.
- Collaborated with senior management and kitchen staff to strategically align seasonal product offerings, a key element in adapting product marketing strategies
- Handled inventory management, cost analysis, and quality assurance, showcasing strong attention to detail and a data-driven mindset-skills valuable for executing sales strategies and understanding market needs
Assistant General Manger/ Marketing Liaison
Jules @ Market
Bristol, PA
12.2019 - 12.2020
- Created content for social media campaigns including video production, blogging, email newsletters, website updates.
- Analyzed data from various sources to develop insights on customers' preferences and trends in the industry.
- Identified new opportunities for growth through market research and competitive analysis.
- Reviewed customer feedback to identify areas of improvement in products or services offered by the company.
- Responded promptly to customer inquiries regarding products or services offered by the company.
- Negotiated contracts with vendors for services related to event management or advertisement placements.
- Targeted customers for campaigns and identified appropriate marketing channels.
- Monitored customer service standards to ensure high levels of customer satisfaction.
- Conducted regular staff meetings to discuss customer feedback, complaints, and suggestions.
- Maintained comprehensive records of customer interactions and transactions.
- Provided guidance on how to handle difficult customers or situations.
Education
Bachelor of Arts - Psychology
01/2024
01.2024
Skills
- Sales management
- Time Management
- Skype
- Staff Training and Development
- Salesforce Management
- Cross-Functional Teamwork
- Budget Control
- Schedule Preparation
- Complex Problem-Solving
- Verbal and written communication
- Sales management
- Time Management
- Skype
- Staff Training and Development
- Salesforce Management
- Cross-Functional Teamwork
- Budget Control
- Schedule Preparation
- Complex Problem-Solving
- Verbal and written communication
Certification
- RAMP Certified
- Valid U.S. Driver's License (Willing to travel up to 70% as required)
Affiliations
- Yoga
- Pottery
- Interior Design
- Jiu-jitsu
- Currently enrolled in Spanish course
References
References available upon request.
Timeline
Assistant General Manger/ Marketing Liaison
Jules @ Market
12.2019 - 12.2020
Manager/ Beverage Curator
Harvest Seasonal Wine Bar & Grill
01.2018 - Current
- RAMP Certified
- Valid U.S. Driver's License (Willing to travel up to 70% as required)
Bachelor of Arts - Psychology
01/2024
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