Summary
Overview
Work History
Education
Skills
Timeline
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Anna Blum

New Martinsville,West Virginia

Summary

With a proven track record at Bealls Inc, I enhanced team productivity and customer satisfaction through effective leadership and problem-solving. Skilled in operations management and relationship building, I excel in creating efficient workflows and fostering team unity. My approach has consistently resulted in successful project completions and a harmonious work environment.

Overview

28
28
years of professional experience

Work History

Supervisor

Bealls Inc
02.2021 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.

Sales Associate

S&S Diamonds
04.2019 - 01.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Commercial/Medical Office Cleaning

Donald Blum MD
03.2008 - 01.2019
  • Participated in industry conferences and workshops, staying informed on current market trends and best practices for leasing professionals.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Moved furniture for cleaning and set up for special events.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.

Curator and Sales Associate

Helen Winnemore
09.1996 - 03.2003
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

High School Diploma -

Magnolia High School
New Martinsville, WV
05-1995

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Employee motivation
  • Complex Problem-solving
  • Inventory control
  • Analytical thinking
  • Processes and procedures
  • Operations management
  • Project management
  • Relationship building

Timeline

Supervisor

Bealls Inc
02.2021 - Current

Sales Associate

S&S Diamonds
04.2019 - 01.2021

Commercial/Medical Office Cleaning

Donald Blum MD
03.2008 - 01.2019

Curator and Sales Associate

Helen Winnemore
09.1996 - 03.2003

High School Diploma -

Magnolia High School

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Anna Blum