Anna Boudreaux
Robeline,LA
Summary
Dynamic Store Manager with a proven track record at Lott Oil Company, excelling in financial operations management and team building. Enhanced store profitability and customer satisfaction through innovative merchandising and effective leadership. Skilled in inventory management and staff development, achieving a significant reduction in shrinkage while fostering a positive work environment.
Overview
6
6
years of professional experience
Work History
Store Manager
Lott Oil Company
08.2018 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues tomaintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Education
Accounting Degree -
Natchitoches Technical College
Natchitoches, LA05.1994
Skills
Financial operations management
Personnel development
Customer Relations
Vendor management
Order management
Bank deposit procedures
Accurate money handling
Operations
Merchandising
Maximizing profitability
Staff training and development
POS systems
Strategic thinker
Mathematical aptitude
Opening and closing procedures
Hourly shift management
Goals and performance
Relationship building and management
Staff Management
Sales expertise
Customer Response
Team Building
Employee scheduling
Effective leader
Employee reviews
Inventory management
Timeline
Store Manager
Lott Oil Company
08.2018 - Current
Accounting Degree -
Natchitoches Technical College