Anna Brittain
Richmond,VA
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Apricot Lane Boutique
Richards, VA
01.2024 - Current
- Helped customers by answering questions and locating merchandise.
- Assisted customers with finding the right product for their needs.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Initiated friendly conversation with customers to determine level of assistance required.
- Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
- Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
Concessions Worker
Huguenot Little League
Richmond, VA
03.2020 - 04.2024
- Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, ice cream cones and other snacks according to recipes or instructions.
- Safely prepared, assembled and presented food to satisfy customers and fill orders.
- Maintained exceptional standards of customer service during high-volume, fast-paced operations.
- Followed company procedures for opening and closing concession stands.
- Stocked concession stands with supplies and food items.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Answered patron questions about menu items, pricing and potential food allergy risks.
- Provided excellent customer service to all patrons in a timely manner.
Lifeguard
Swim Metro Management
Richmond, VA
04.2021 - 09.2023
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Observed sections of assigned water zone of responsibility.
- Enforced all safety regulations and posted rules for patrons.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Performed regular cleaning and maintenance of pool equipment.
- Used radio and digital technology to stay in constant communication with other protective service workers.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Cleaned, brushed and vacuumed pool to keep clean.
Education
High School Diploma -
Monacan High School
Richmond, VA05-2024
Chesterfield Career And Technical School
Richmond, VA05-2024
Skills
- Customer assistance
- Teamwork
- Policy and procedure adherence
- Cash drawer balancing
- Hazard removal
- Pool cleaning
- Chemical level testing
- Equipment management
- Patience and empathy
- Pool policies enforcement
- Strong communicator
- Taking vital signs
- Vital signs documentation
- Case management
- Valid Virginia driver's license
- Professional bedside manner
- Patient assessments and care
Certification
NRCMA- April 2024
Accomplishments
- AB honor roll
Timeline
Retail Sales Associate
Apricot Lane Boutique
01.2024 - Current
Lifeguard
Swim Metro Management
04.2021 - 09.2023
Concessions Worker
Huguenot Little League
03.2020 - 04.2024
NRCMA- April 2024
High School Diploma -
Monacan High School
Chesterfield Career And Technical School
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