Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Anna Brown

Des Moines

Summary

I'm a highly motivated employee with a desire to take on new challenges. With a strong work ethic, adaptability, and exceptional interpersonal skills. Currently, I'm working at On With Life's long-term care facility as a facilities tech. My day-to-day can change on a whim, but I always know what's expected of me, and I easily adapt.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Facilities Technician

On With Life
10.2024 - Current
  • I monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Consistently performed thorough daily cleaning by dusting ceiling vents, surface areas, furniture, and bathrooms.
  • Properly communicated with the help desk and maintenance team on damages to repair.
  • Trained new employees on daily procedure, the proper use of cleaning products and equipment, safety protocols, and other relevant policies.

Retail Sales Associate

Kwik Star
06.2022 - 11.2024
  • Easily provide product information and answer customer questions.
  • Performed cashier duties, such as ringing up sales, processing payments, and issuing receipts.
  • I was able to handle customer complaints in a professional manner, along with calmly de-escalating tense situations.
  • Offered suggestions for additional items that may be of interest to customers.
  • Worked overtime to preform "Kwik Clean" tasks to ensure our store was spotless.

Dog Daycare Attendant

Bark Avenue Pet Resort
01.2022 - 05.2022
  • I maintained a clean and safe environment throughout the daycare facility by regularly sanitizing cages, bowls, toys and other areas used by the dogs.
  • Enforced strict rules of conduct while interacting with animals in order to prevent potential harm or injury. Safety First!
  • Always displayed patience and understanding when dealing with difficult or aggressive behaviors from canines.

House Cleaner

PhClean
03.2021 - 12.2021
  • Provided assistance to customers in selecting appropriate cleaning products for specific tasks.
  • Efficiently organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
  • Followed individualized cleaning instructions and comprehensive protocols.
  • Perpetually used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.

Education

High School Diploma -

Iowa Connections Academy
Anita
05-2019

Skills

  • Customer service
  • Money handling
  • Independent judgment
  • Teamwork and collaboration
  • Problem solving
  • Conflict resolution
  • Reliable and responsible
  • Attention to detail
  • Employee training

Certification

  • DS 168 Dependant Adult Abuse Mandatory Reporter Training 1.16.2025
  • DS 169 Child Abuse Mandatory Reporter Training 3.2.2025

Interests

  • Camping
  • Backpacking
  • Fishing
  • Shooting pool

Timeline

Facilities Technician

On With Life
10.2024 - Current

Retail Sales Associate

Kwik Star
06.2022 - 11.2024

Dog Daycare Attendant

Bark Avenue Pet Resort
01.2022 - 05.2022

House Cleaner

PhClean
03.2021 - 12.2021

High School Diploma -

Iowa Connections Academy
Anna Brown