Anna Brucke
Westminster,USA
Summary
Efficient assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant
Anderson Skin and Cancer Clinic
07.2017 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed 60-70 patients per day to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Assisted in various dermatologic surgeries, ensuring optimal outcomes and quick recovery times.
- Educated patients on preventative measures and proper skincare routines to improve overall skin health.
- Trained new staff members on clinic policies, procedures, and best practices, fostering a supportive work environment conducive to learning.
CNA/Unit Secretary
Greenville Health System
11.2015 - 07.2017
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted 10-15 patients a day with daily living activities, promoting independence and dignity.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Starbucks Supervisor
Aramark
08.2010 - 11.2015
- Trained, scheduled, and supervised barista 25-30 workers to maintain and uphold store policies and optimize staffing patterns.
- Improved store cleanliness and sanitation standards by regularly conducting thorough inspections and addressing issues promptly.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Boosted sales through the promotion of seasonal beverages and upselling bakery items to customers.
Education
Basic Life Skills (CPR/AED) - BLS
Greenville Technical College
Greenville, SC02-2024
Certification - CNA
Tri-County Technical College
Pendleton, South Carolina06.2015
High School Diploma -
Seneca High School
Seneca, South Carolina06.2009
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Clinical documentation
- Procedure assistance
- Electronic health records
- Sterilization techniques
- Medical supply inventory
Certification
- CNA - Certified Nurse Assistant
Languages
English
Native or Bilingual
Timeline
Medical Assistant
Anderson Skin and Cancer Clinic
07.2017 - Current
CNA/Unit Secretary
Greenville Health System
11.2015 - 07.2017
Starbucks Supervisor
Aramark
08.2010 - 11.2015
Certification - CNA
Tri-County Technical College
Basic Life Skills (CPR/AED) - BLS
Greenville Technical College
High School Diploma -
Seneca High School
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