Anna Brundage
Dumfries,Virginia
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
Work History
Ophthalmology Technician
Silk Vision & Surgical Center
12.2023 - Current
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
- Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
- Administered a-scan biometry test before patient cataract surgeries to measure size and shape of affected eye.
- Served as a reliable and knowledgeable resource for patients, providing guidance on appropriate use of medications and eye drops.
- Reduced wait times for patients through efficient scheduling and organization of appointments.
- Provided exceptional customer service while answering phones, scheduling appointments, and addressing patient inquiries or concerns.
- Maintained patient confidentiality at all times, adhering to HIPAA regulations and safeguarding sensitive medical information.
- Increased clinic revenue_ through effective sales techniques when recommending optical products such as frames, lenses, or coatings to patients.
Physical Therapy Technician
Arthritis & Sports Physical Therapy
09.2023 - 12.2023
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Assisted in the rehabilitation of patients, utilizing various therapeutic modalities such as electrical stimulation.
- Maintained a clean and organized treatment areas, ensuring efficient workflows for staff members.
- Provided exceptional customer service when interacting with both patients and their families, addressing concerns promptly.
- Maintained accurate documentation of patient progress, enabling timely adjustments to treatment plans for optimal results.
- Issued individualized home exercise programs to patients and verified comprehension of instructions before discharge.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
Executive Club Membership Assistant
Freedom Boat Club
06.2022 - 09.2023
- Increased membership retention by maintaining accurate records and proactively resolving any account issues.
- Coordinated communications with members via email newsletters or phone calls informing them of upcoming events or important updates.
- Actively participated in company events to stay informed of changes affecting our membership, and identify opportunities for growth.
- Processed member applications, renewals, upgrades, and cancellations accurately.
- Managed sensitive financial information while adhering to strict confidentiality policies.
- Enhanced member engagement by providing exceptional customer service and promptly addressing inquiries.
- Served as a liaison between organization leaders from different departments when planning joint events that benefited members.
Tax Administration Intern
G4 CPA Firm
01.2023 - 05.2023
- Prepared tax returns for clients
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Streamlined efficiency and time management through regular organization and filing.
- Maintained accurate records and documentation of tax documents to ensure client satisfaction.
Education
Bachelor of Science - Criminal Justice
Virginia Commonwealth University
Richmond, VA08.2024
Skills
- Customer Service
- Data Entry
- Scheduling and calendar management
- Dedicated Team Player
- Professional and mature
- Documentation And Reporting
- Relationship Building
- Social media knowledge
Timeline
Ophthalmology Technician
Silk Vision & Surgical Center
12.2023 - Current
Physical Therapy Technician
Arthritis & Sports Physical Therapy
09.2023 - 12.2023
Tax Administration Intern
G4 CPA Firm
01.2023 - 05.2023
Executive Club Membership Assistant
Freedom Boat Club
06.2022 - 09.2023
Bachelor of Science - Criminal Justice
Virginia Commonwealth University
Similar Profiles
Alexis TaylorAlexis Taylor
Registered Nurse at Vision Surgical CenterRegistered Nurse at Vision Surgical Center
SANDESH BHALGATSANDESH BHALGAT
Key Accounts Manager at JOHNSON & JOHNSON SURGICAL VISION INDIA PVT LTDKey Accounts Manager at JOHNSON & JOHNSON SURGICAL VISION INDIA PVT LTD
Kaushal BhattKaushal Bhatt
Key Account Manager at Johnson & Johnson Surgical Vision India Pvt. Ltd.Key Account Manager at Johnson & Johnson Surgical Vision India Pvt. Ltd.
Miles OudenMiles Ouden
Shoe Sales Associate at DTLRShoe Sales Associate at DTLR
Raven RobinsonRaven Robinson
Home Health Caregiver at Valerie Oliver / Bragg Health Exchange18 LLCHome Health Caregiver at Valerie Oliver / Bragg Health Exchange18 LLC