Anna Morris

Purpose and Scope:

• Transformed an underperforming team into a high-impact, growth-focused unit by aligning talent, strategy, and execution—driving measurable improvements in performance, innovation, and stakeholder satisfaction across the organization.
• Led cross-functional teams as the technical expert for enterprise Power BI reporting and automation architecture, driving the development and implementation of scalable, secure, and efficient solutions that aligned with organizational goals and industry best practices. Providing strategic guidance to ensure seamless integration and optimization of business intelligence systems and products

Impact:

• Strategic Initiative: Enterprise Reporting Package - Standardization of all client reporting from 250+ individual client reports to 15 standardized enterprise reports
• Impact 1: 40% reduction in reporting costs and delivering over $239K in annual savings—enhancing Power BI server efficiency and reducing labor, storage, and maintenance expenses.
• Impact 2: 600% increase in new client onboarding (7 clients onboarded vs. 1 in the previous year), reducing onboarding time by 50% and resulting in $600,000 in additional revenue.
• Strategic Initiative: Led the implementation of Power BI Administration security standards across the enterprise tenant, aligning with organizational policies and industry best practices.
• Impact 1: Mitigated potential data breach risks, potentially saving $1M+ in regulatory fines and reputation recovery costs by implementing robust security and compliance standards.
• Impact 2:Streamlined reporting architecture, reducing report generation time by 30%, leading to a savings of 500+ hours annually in manual effort, equating to a labor cost reduction of $50K +

Purpose and Scope

• Delivered measurable cost savings and improved speed to market by streamlining operations, reducing incident-related rework, and shortening reporting cycles—enhancing financial performance and operational efficiency across the enterprise.
• Championed enterprise-wide business intelligence strategy by partnering with senior leadership and cross-functional teams to implement scalable, tech-enabled solutions—enhancing data-driven decision-making, streamlining information flow, and driving long-term organizational value.

Impact:

• Strategic Initiative: Established and chaired the Strategic Product Governance Committee to drive strategic prioritization and clarity across the organization across requests
• Impact 1: $1.2M annual value realized through optimized resource allocation and aligned data strategy - delivering a 300% ROI within the first year
• Impact 2: 40% Reduction in duplicate requests and 60% increase in delivery rate of requests to business partners
• Strategic Initiative: Led strategic development of an in-house Power BI) team to reduce reliance on external vendors
• Impact 1: Accelerated dashboard delivery by 70%, cutting reporting costs by $500K annually
• Impact 2: Increased business satisfaction scores by 45%

Purpose and Scope:

• Provided strategic leadership in product development by translating complex client and regulatory needs into actionable roadmaps—championing successful execution and ensuring alignment with evolving industry standards.
• Directed cross-functional teams in the delivery of workflow solutions that enabled clients to meet compliance goals, leveraging regulatory research to inform strategy and drive continuous optimization.

Impact:

• Strategic Initiative: Championed the National Workers Compensation Navigator Solution across teams
• Impact: Drove over $11 million in cost savings and improved project ROI by 150%.
• Strategic Initiative: TPL Vendor Workflow Unification - Directed enterprise-wide initiative to standardize TPL workflows across all vendor partners
• Impact: Drove $560K + in annual savings and a net ROI of 275% through denial reduction, labor efficiency gains, and accelerated cash flow

Purpose & Scope:

• Collaborate with cross-functional teams to identify areas of opportunity for claim throughput and operational workflow improvement
• Execute claim workflow efficiency models to improve claim throughput and increase client cash flow

Impact:

• Strategic Initiative: Predictive claim‑efficiency models, partnering with data science and billing teams to shift to a proactive remediation approach.
• Impact: 20% reduction in aged A/R > 90 days and a $2M lift in quarterly cash collections
• Strategic Initiative: COB 277 Denial Resolution Automation
• Impact: 35% decrease in Coordination of Benefit denials and accelerated reimbursement timelines.

Purpose and Scope:

• Led strategic planning and operational improvement initiatives to streamline workflows, reduce denial-related revenue loss, and accelerate payer reimbursement

Impact:

• Strategic Initiative: AR, Billing and Denial Prevention Optimization
• Impact 1: Cost savings of $520K annually, driven by a 20% reduction in first pass denials, a 7% increase in clean claims, and a 30% reduction in days to pay.
• Impact 2: Enhanced cash flow, reduced rework costs, and improved operational efficiency, driving significant financial performance improvements.

Purpose and Scope:

• Evaluated clinical and non-clinical workflows to identify key areas for improvement and orchestrated the transformation of opportunities into actionable solutions.
• Directed capital projects to improve operational efficiencies, increase revenue and mitigate financial risk.

Impact:

• Strategic Initiative: Epic Workflow Optimization with Patient Access
• Impact 1: 80% Reduction in avoidable claim denials
• Impact 2: 35% Increase in patient throughput
• Strategic Initiative: Virtual Visit Platform Implementation:
• Impact: 15% Increase in physician RVU's

Executive Master of Science in Healthcare Leadership

Bachelor of Science in Psychology