Anna Caitlyn Roberts
Huntsville,AL
Summary
Organized and dedicated Project Specialist with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Project Specialist
Radiance Technologies, Inc
04.2023 - Current
- Report to Prime contract Program Manager to support DoD contract
- Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
- Manage staffing as the prime contractor for 60+ subcontractors and 250+ employees.
- Maintain staffing tracker as prime contract to track hiring actions and monitor contract analytics.
- Established strong working relationships with subcontractors by maintaining open lines of communication, demonstrating empathy, and collaborating on mutually beneficial solutions.
- Book travel as needed for the contract or Radiance upper management
- Submit and review expense reports
- Complete purchase requests for equipment, funding, and services needed for the contract
- Monitor CDRLs such as NDAs, training/certifications, ODC forms and reports.
- Compile the monthly status report for multiple contracts.
- Maintained detailed documentation of project progress.
- Collect, file, and obtain approval for overtime requests
- Create LOAs (Letter of Authorization) in SPOT (Synchronized Predeployment Operational Tracker) for contractors traveling OCONUS.
- Complete SSJs (Sole Source Justification) as needed to justify purchasing equipment, services, or funding for the contract.
- Maintain Calendar and monitor multiple inboxes for the contract.
- Schedule meetings for the Program Management Office as well as Radiance upper management.
- Organize, prepare, attend, and participate in organizational staffing meetings.
- Answer and respond to phone calls, communicate messages and information to Assistant Program Managers
- Answer and respond to phone calls, emails, communicate information to recruiters and Program Managers for subcontractors.
- Improved project efficiency by streamlining communication and collaboration among team members
- Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
- Maintain internal task tracker, assign tasks to appropriate team members, track to completion
- Plan and coordinate events for my organization which includes ordering food, booking conference rooms, scheduling meetings, coordinating with other teams within the company
Administrative Assistant
Radiance Technologies, Inc
04.2022 - 04.2023
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled scheduling for multiple calendars and prepared meeting agenda and materials.
- Plan and coordinate events for multiple groups which includes ordering food, booking conference rooms, scheduling meetings, coordinating with other teams within the company.
- Maintain internal task tracker, assign tasks to appropriate team members, track to completion.
- Handled administrative tasks such as expense report processing and booking travel; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Receptionist/Administrative Assistant
Elleven Salon
11.2019 - 10.2020
- Greet guests as they walk into the salon, take payments and schedule new appointments
- Maintain appointment book for nine stylists
- Follow guidelines and procedures for the safety of the salon and our guests
- Open and close the salon along with balancing cash drawer and credit card machine
- Answer multi-line phones and reply to emails
Administrative Assistant
Allstate
05.2018 - 10.2019
- Delegates the agency emails to licensed agents in all four locations
- Handles the president's emails and calendar
- Oversees front desk, which includes greeting visitors and responding to emails and in-person requests for information or payments
- Orders supplies for the president and agents
- Screen resumes for the company to submit to the president
- Works from computer while traveling
- Trains new employees on administrative duties
- Helps president run his coaching business by setting up accounts for customers, answering emails, and handling payments
- Help set up appointments for the President and administrate social media accounts for his business
- Answers high volume in-bound calls
Education
Bachelor of Science - Business Administration Acquisition Management
The University of Alabama in Huntsville
12-2026
Skills
- Time management Skills
- Scheduling
- Document preparation
- Organization
- Multitasking
- Scheduling expertise
- Problem-solving abilities
- Reliability
Security Clearance
Secret/SCI, 08/18/22
Certification
MS Project
Timeline
Project Specialist
Radiance Technologies, Inc
04.2023 - Current
Administrative Assistant
Radiance Technologies, Inc
04.2022 - 04.2023
Receptionist/Administrative Assistant
Elleven Salon
11.2019 - 10.2020
Administrative Assistant
Allstate
05.2018 - 10.2019
MS Project
Bachelor of Science - Business Administration Acquisition Management
The University of Alabama in Huntsville
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