ANNA CAMARGO

University of Utah Campus Store

09.2022 - Current

Operated cash registers to process customer transactions, ensuring accuracy in cash, card, and digital payment processing
Balanced cash drawer at the beginning and end of each shift, ensuring accurate cash handling
Managed customer orders, returns, and exchanges, ensuring all policies were followed and customers' needs were met
Maintained clean and organized workstations, following company safety and hygiene standards
Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience
Assisted with product recommendations and upselling, driving increased sales and customer satisfaction
Handled customer complaints with empathy and professionalism, achieving high customer retention rates
Maintained up-to-date knowledge of product inventory, promotions, and sales to assist customers effectively
Received and processed incoming shipments, ensuring all orders were complete, and accurately matched invoices to products
Stocked shelves with products, organizing items by category and ensuring proper shelf placement for customer convenience
Assisted with stock replenishment by ensuring shelves were adequately stocked throughout the day to avoid product shortages
Ensured product quality and shelf organization, removing damaged or expired products to uphold store standards
Managed store displays by replenishing promotional items and ensuring attractive, effective merchandise presentations

Summary