Anna Carr
Athens,AL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Program Manager
Athens Limestone County Family Resource Center
01.2024 - Current
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Developed and maintained workflows, procedures and reports to stakeholders.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
Program Coordinator
Athens Limestone County Family Resource Center
05.2023 - 01.2024
- Provided customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Designed program implementation and maintenance plan.
Human Resources Generalist
Wellstone, Inc
10.2021 - 04.2023
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Actively participated in recruitment drives and job fairs representing company's values and vision while attracting qualified candidates.
- Implemented and supervised orientation procedures for new hires.
- Facilitated criminal background check process for new hires.
Program Director
Youth Advocate Program, INC, Y.A.P
04.2019 - 10.2021
- Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Established strong partnerships with internal and external stakeholders for collaborative problem solving.
- Trained staff to maintain compliance with program regulations.
Assistant Program Director
Youth Advocate Program, INC, Y.A.P
08.2017 - 04.2019
- Maintained and updated project related documents.
- Interacted with customers and clients to identify business needs and requirements.
- Revised policies and developed and implemented training programs to increase productivity of organization.
- Boosted staff morale and productivity by fostering a supportive work environment and providing clear communication channels.
- Spearheaded staff training sessions to enhance team capabilities and promote professional growth opportunities.
Administrative Manager
Youth Advocate Program, INC, Y.A.P
01.2017 - 08.2017
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Improved office efficiency by implementing streamlined administrative processes and procedures.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Hired, managed, developed and trained staff.
Youth Advocate
Youth Advocate Program, INC, Y.A.P
03.2013 - 01.2017
- Facilitated group sessions addressing topics such as conflict resolution, self-esteem building, and decision making.
- Contributed directly towards reducing youth recidivism rates by providing ongoing support during the transition back into society.
- Advocated on behalf of clients during meetings with school personnel and other stakeholders, ensuring proper representation of their needs.
- Visited clients' homes to better comprehend environment and how it affected behavior and responses to situations.
- Provided mentorship to young individuals, fostering positive relationships built on trust and open communication.
Education
Bachelor of Arts - History
University of Mobile
Mobile, AL12-2012
Skills
- Decision-making
- Data collection
- Team leadership
- Event planning and execution
- Human resource management
- MS office applications
- Customer service
- Critical thinking
Timeline
Program Manager
Athens Limestone County Family Resource Center
01.2024 - Current
Program Coordinator
Athens Limestone County Family Resource Center
05.2023 - 01.2024
Human Resources Generalist
Wellstone, Inc
10.2021 - 04.2023
Program Director
Youth Advocate Program, INC, Y.A.P
04.2019 - 10.2021
Assistant Program Director
Youth Advocate Program, INC, Y.A.P
08.2017 - 04.2019
Administrative Manager
Youth Advocate Program, INC, Y.A.P
01.2017 - 08.2017
Youth Advocate
Youth Advocate Program, INC, Y.A.P
03.2013 - 01.2017
Bachelor of Arts - History
University of Mobile
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