Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Anna Casanova

Taylorsville,Utah

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

8
8
years of professional experience

Work History

Operations Coordinator

The Disaster Company
10.2024 - 03.2025
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
  • Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
  • Boosted productivity by establishing effective communication channels between departments.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.


Trainer

Sephora Distribution Center
10.2023 - 10.2024
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.

Daycare Teacher

First Baptist church and development
06.2019 - 10.2019


  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.


Office Assistant

Advanced Drywall Services
09.2017 - 09.2018
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Input data into spreadsheets and databases.
  • Purchased and maintained office supplies.

Education

High School Diploma -

Hillcrest high school
06.2014

Skills

  • New Hire Training
  • Planning and coordination
  • Creative Problem-Solving
  • Customer Service
  • Data Entry
  • Computer Skills
  • Scheduling management
  • Customer invoicing
  • Administrative management

References

Kandiss Brigs 410-807-0555

Nick Player 385-293-7603

Noe Lizama 801-309-1258

Languages

Spanish
Native or Bilingual

Timeline

Operations Coordinator

The Disaster Company
10.2024 - 03.2025

Trainer

Sephora Distribution Center
10.2023 - 10.2024

Daycare Teacher

First Baptist church and development
06.2019 - 10.2019

Office Assistant

Advanced Drywall Services
09.2017 - 09.2018

High School Diploma -

Hillcrest high school

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