Anna Lumanlan
Arlington,Virginia
Summary
Nonprofit professional with over six years in program coordination, program development, project management, and nonprofit administration, across various industries including international development. Highly organized, flexible, and leadership-minded.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Member Engagement Coordinator
National Association Of Corporate Directors
Arlington, VA
08.2023 - Current
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Used job-related software to draft and finalize written correspondence and documentation.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Developed a thorough knowledge and understanding of organization membership
- Data management in the association CRM including data entry, reporting, and other duties.
- Provided general administrative support for the department, such as managing list serves, committee lists, coordination of billing and invoices, preparing and sending letters, etc
- Researched and responded to member requests.
- Assisted with marketing initiatives by setting up blast emails, writing marketing text and sending blast emails for events and organizational initiatives.
Human Resources Manager
International Christian Concern
Silver Spring, MD
01.2023 - 08.2023
- Managed and coordinated organization-wide internship program, including recruitment, orientation, and pay of interns.
- Oversaw and managed employment development programs.
- Coordinated and oversaw organization volunteer program, including training, recruiting, and delegating of responsibilities.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Implemented performance reviews and motivational strategies to elevate HR team results.
Executive Assistant to the Chief Executive Officer
Gather Vacations, Inc.
Remote
12.2022 - 06.2023
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Created expense reports, budgets, and filing systems for management team.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Handled confidential and sensitive information with discretion and tact.
Logistics and Administrative Coordinator
International Christian Concern
Silver Spring, MD
01.2021 - 12.2022
- Collaborated with the communications, advocacy, and assistance departments by supporting grant tracking, data-story-telling, and donor information projects.
- Developed and implemented organizational systems to streamline daily operations.
- Managed internship program and coordinated recruiting and onboarding of interns, along with relationship management of nearby universities.
- Created and maintained detailed records of office expenses to accurately predict future budget requirements.
- Coordinated and managed volunteer program.
- Supported department-wide projects: yearly audit, donor tracking and fundraising projects.
- Maintained office calendars to track important dates and deadlines.
- Supported communications department with data reporting.
- Managed SOP initiatives to keep organization processes up to date.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Managed the onboarding and offboarding of employees, interns, and volunteers.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Program Assistant
AmeriCorps
Arlington, VA
08.2020 - 12.2020
- Implemented programs and strategies to build employee loyalty and create a sense of team within the club.
- Supported planning and coordination of at-risk student program and associated activities.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed daily logs for management review.
- Created and administered lessons for at-risk third- to fifth-graders according to the curriculum, and taught lessons on reading, math, and Social-Emotional Learning.
- Communicated with family members and teachers to develop programs best suited for their needs.
- Assisted in the development of after-school programming.
- Maintained student records and other administrative responsibilities.
- Coordinated events and extracurricular activities for at-risk students.
Literacy Instructor
Reading Partners DC
Washington, DC
01.2020 - 06.2020
- Developed curriculum, including lectures, reading materials, and tests; improved students' classroom performance with one-on-one tutoring.
- Conducted group and one-on-one settings in order to address individual needs.
- Conducted skills assessments to uncover performance gaps.
- Maintained complete student records with accurate grades and attendance information.
- Established positive relationships with students, parents, fellow teachers and school administrators/staff.
Native English Teacher
English Program In Korea
Namwon, South Korea
08.2017 - 09.2018
- Taught conversational English full-time at three middle schools by developing engaging and student-centered lesson plans to cultivate strong language proficiency and communication skills in students.
- Administered lessons to classes ranging from 9-33 students by utilizing differentiated instructional strategies to accommodate individual learning needs, ensuring an inclusive and effective learning environment for all students.
- Constructed new lessons, supplemented by a textbook for structure
- facilitated English Club meetings and activities activities of over 20 students bi-weekly by planning and executing a variety of interactive activities, such as debates, presentations, and cultural discussions, promoting language fluency and cultural appreciation.
Education
Bachelor of Arts - Sociology - Anthropology
Christopher Newport University
Newport News05.2017
Skills
- Attention to detail
- Strong communication
- Adaptability
- Project reporting
- Problem-solving skills
- Non-profit administration
- Grant tracking
- Budget management
- Data collection and presentation
- Email inbox management
- Internal and external relation building
- Nonprofit financial processes
Volunteer Experience
The World Race (January-November 2019)
- Participated on an eleven-month volunteer trip to eleven countries
- Partnered with local churches, non-profit organizations, and ministries each month.
- Taught English to local communities to improve fluency and conversation skills.
- Worked on construction projects in communities with need, partnered with local construction teams to build houses and other buildings.
- Assisted teams working with refugees, orphans immigrants, and persons at risk to ensure stable housing and food security.
- Assisted in medical campaigns dental campaigns to provide communities with free medical and dental care.
- Held the position of Team Treasurer for the duration of the eleven months: was responsible for the finances for team, including food, lodging, transportation and supplies.
WARM (Women at Risk Ministry) Nepal (May 2019)
- Volunteered at this nonprofit which has 8=eight projects for women caught in sexual trafficking and exploitation.
- Assisted at-risk women in literacy, English-learning, and handicraft products workshop programs.
- Taught English classes and workshops.
Certification
Project Management Essentials Certification
Cornerstone OnDemand Foundation - 2023
Teaching English to Speakers of Other Languages Certification
XploreAsia - 2017
Timeline
Member Engagement Coordinator
National Association Of Corporate Directors
08.2023 - Current
Human Resources Manager
International Christian Concern
01.2023 - 08.2023
Executive Assistant to the Chief Executive Officer
Gather Vacations, Inc.
12.2022 - 06.2023
Logistics and Administrative Coordinator
International Christian Concern
01.2021 - 12.2022
Program Assistant
AmeriCorps
08.2020 - 12.2020
Literacy Instructor
Reading Partners DC
01.2020 - 06.2020
Native English Teacher
English Program In Korea
08.2017 - 09.2018
Bachelor of Arts - Sociology - Anthropology
Christopher Newport University
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