Anna Christiaansen
Cibolo,TX
Summary
Motivated Warehouse Worker in enhancing operational efficiency and team performance at the United States Air Force, I excel in warehouse safety and fostering team collaboration. Expertise in forklift operations and leading customer service improvements has significantly boosted productivity and service quality, demonstrating a strong commitment to excellence and results.
Overview
10
10
years of professional experience
Work History
Warehouse Associate
United States Air Force, USAF
San Antonio, TX
01.2024 - 05.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 750 pounds.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Customer Service Supervisor
United States Air Force, USAF
Fayetteville, NC
06.2019 - 01.2024
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Dining Facility Manager
United States Air Force, USAF
Valdosta, GA
05.2017 - 06.2019
- Streamlined kitchen operations for increased productivity by optimizing staff scheduling and task delegation.
- Evaluated customer feedback systematically, implementing necessary changes to enhance service quality and overall satisfaction.
- Ensured high-quality meals by enforcing strict adherence to recipes and cooking techniques among kitchen staff.
- Developed strong relationships with suppliers to secure competitive pricing and favorable delivery terms for essential supplies.
- Monitored health code compliance consistently, ensuring all staff adhered to proper sanitation guidelines throughout the dining facility.
Storeroom Manager
United States Air Force, USAF
Valdosta, GA
09.2014 - 05.2017
- Reduced stock discrepancies by conducting regular audits and maintaining accurate records of all stored items.
- Established key performance indicators for storeroom operations, monitoring progress against targets regularly and adjusting strategies as needed.
- Developed strong vendor relationships, negotiating favorable contract terms and ensuring timely delivery of supplies.
- Increased accuracy of inventory data by implementing routine cycle counts and cross-checking procedures.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
Education
Associate of Applied Science - Military Studies
Community College of The Air Force
Montgomery, AL05.2017
Skills
Forklift Operations
Labeling and Sorting
Shipping and receiving
Warehouse Safety
Heavy Lifting
Order picking and processing
Warehouse Operations
Loading and unloading
Inventory organization
Pallet Jack Operations
Timeline
Warehouse Associate
United States Air Force, USAF
01.2024 - 05.2024
Customer Service Supervisor
United States Air Force, USAF
06.2019 - 01.2024
Dining Facility Manager
United States Air Force, USAF
05.2017 - 06.2019
Storeroom Manager
United States Air Force, USAF
09.2014 - 05.2017
Associate of Applied Science - Military Studies
Community College of The Air Force