Anna Clark
Granby,CT
Summary
Organized and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Special Education Teacher Assistant
Granby Public School District
Granby, CT
08.2021 - Current
- Support student in modified academic instructions
- Monitored student actions and applied established interventions to redirect behavior and resolve conflicts.
- Supported student learning objectives through personalized and small group assistance.
- Provided mobility and personal care support to students with physical limitations.
- Helped classroom teachers achieve instructional objectives.
- Maintained safety and security by overseeing students in recess environments.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Maintained positive attitude and affirmatively communicated with each student.
- Knowledge of IVisions, Powerpoint
Bed Control Coordinator/Patient Access Coordinator
Saint Francis Hospital And Medical Center
Hartford, CT
09.2004 - 07.2021
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Communicated with patients, ensuring that medical information was kept private.
- Scheduled surgeries and doctor appointments, managed pre-certifications and verified insurance coverage.
- Manage bed assignments for optimum patient care
- Take direct admit calls and assign beds according with hospital policies
- Complete pre-registration process
- Proficient in EPIC software
- Worked directly under Nurse Case Manager performing hospital and sister hospital census reports
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Trained new staff on hospital processes and procedures.
Certified Nursing Assistant
Alliance
East Hartford, CT
04.2004 - 08.2004
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Certified Medical Assistant
Othman N. El-Alami
Kensington, CT
01.2002 - 01.2004
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted preliminary patient evaluations measuring weight, temperature, blood pressure, and EKG's.
- Schedule appointments and referrals
- Insurance Billing
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Verified patient insurance coverage and collected required co-payments.
CERTIFIED NURSING ASSISTANT
JEROME HOME
New Britain, CT
01.2000 - 01.2001
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Education
Bachelor of Science - Business Administration, Management And Leadership
Franklin University
Columbus, OH08.2023
Associate of Applied Science - Business Management, Healthcare Management Focus
Eastern Gateway Community College
Steubenville, OH08.2021
Certified Medical Assistant - Medical Assistant
New England Technical Institute
New Britain05.2002
Certified Nursing Assistant - Nursing Assistance
New Britain High School
New Britain, CT05.2000
Skills
- Proficient in EPIC software, Microsoft Office programs, Email, Zoom,
- Transformational Leadership
- Problem Solving Technologies
- Hold up core values and mission of organization
- Verbal and Written Communication
- Positive Reinforcement Methods
- Critical Thinking
- Strategic Planning
Certification
- CMA - Certified Medical Assistant
Languages
Polish
Native or Bilingual
Timeline
Special Education Teacher Assistant
Granby Public School District
08.2021 - Current
Bed Control Coordinator/Patient Access Coordinator
Saint Francis Hospital And Medical Center
09.2004 - 07.2021
Certified Nursing Assistant
Alliance
04.2004 - 08.2004
Certified Medical Assistant
Othman N. El-Alami
01.2002 - 01.2004
CERTIFIED NURSING ASSISTANT
JEROME HOME
01.2000 - 01.2001
Bachelor of Science - Business Administration, Management And Leadership
Franklin University
Associate of Applied Science - Business Management, Healthcare Management Focus
Eastern Gateway Community College
Certified Medical Assistant - Medical Assistant
New England Technical Institute
Certified Nursing Assistant - Nursing Assistance
New Britain High School