Anna Coleman
Concord,VA
Summary
A current detail-oriented Certified Nursing Assistant with over 30 years of successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Also equipped with strong customer service skills as well as mechanical skills too
Overview
25
25
years of professional experience
Work History
RMA/CNA
Westminister Canterbury
01.2019 - Current
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Group Home Manager
DePaul Community Resources
05.1999 - 05.2020
- Recruit, hire, train, and coach direct care aides
- Make sure the assigned duties of staff are completed
- Oversee resident's schedules and weekly appointments
- Set staff schedule
- Coordinate trainings for staff to ensure their certifications remain current
- Act as a liaison to all agencies involved in services for residents (i.e.: COFR and day programs)
- Ensure maintenance of the home is completed in accordance with the schedule
- Maintain contact with resident's families
- Conduct staff meetings
- Process Payroll
- Responsible for medication management
- Participate in mandatory trainings
- Confidential file management/recordkeeping
- Adhere to CARF, COFR, and relevant agency rules and regulations
- Follow CAC policy and procedures
- On-Call 24 hours a day and 7 days a week
- Perform other duties as directed/required
Part-time Residential Technician
Horizon Behavioral Health
10.2000 - 03.2016
- Monitor, educate, and assist residents in performance of activities of daily living according to their goals identified on individualized treatment plan
- Participate in continuing education activities, remaining knowledgeable in areas related to the focus of the residential program
- Maintain client and program records in accordance with standards and regulations
- Carry out responsibilities efficiently and therapeutically in accordance to the operation of the facility including events, activities, outings, utilizing safety management, emergency procedures, and non-violent crisis intervention
- Monitor client's self-administration of medications, take medication orders from prescriptions, and enter orders in the Medication administration register
- Inventory and provide general maintenance of supplies, facilities and equipment
- Cleaning duties assigned by supervisor
- Confidential, therapeutic, and responsible interactions with clients
- Manage crisis and emergency situations involving residents
- Transport clients to appointments and daily activities
Night Shift Lead
Walmart
08.2010 - 10.2011
- Conducted thorough end-of-shift reports detailing any issues encountered throughout the night, allowing for prompt resolution before the start of the next workday.
- Continuously worked towards meeting or surpassing established nightly performance goals set forth by upper management teams.
- Monitored employee performance and provided timely feedback to enhance productivity on the night shift.
- Resolved conflicts among team members, fostering a respectful and collaborative work atmosphere.
Grinding Operator
Archer Creek Foundry
02.2000 - 03.2003
- Enhanced production efficiency by performing grinding operations on various materials, including metal and plastic parts.
- Collaborated with team members to complete work orders in a timely manner, increasing overall productivity.
- Demonstrated flexibility by adapting to changing schedules, workloads, and priorities as required for meeting project deadlines.
- Improved throughput rates by adjusting machine settings according to specific job requirements.
Education
High School Diploma -
Heritage High School
Lynchburg, VA06.1986
Skills
- Patient Care
- Compassion and Empathy
- Customer Service
- Problem-solving abilities
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Time Management
- Attention to Detail
- Computer Skills
- Machine Operation
Licenses
- Certified Nursing Assistant (1401032032)
- Registered Medication Aide (0031005575)
- CPR Certified
Languages
English
Native or Bilingual
Timeline
RMA/CNA
Westminister Canterbury
01.2019 - Current
Night Shift Lead
Walmart
08.2010 - 10.2011
Part-time Residential Technician
Horizon Behavioral Health
10.2000 - 03.2016
Grinding Operator
Archer Creek Foundry
02.2000 - 03.2003
Group Home Manager
DePaul Community Resources
05.1999 - 05.2020
High School Diploma -
Heritage High School
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