Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Barista
Shake And Sip
08.2023 - Current
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Maintained a clean and organized workspace for optimal productivity and safety.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Server
Jo's Diner
08.2022 - 07.2023
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Hostess
Soulshine Pizza Factory
03.2021 - 08.2022
Enhanced customer experiences by efficiently managing reservations and seating arrangements.
Reduced wait times for guests by effectively coordinating with other team members during peak hours.
Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.