ANNA CUCCIA

• Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
• Maintained cleanliness and sanitation in patient areas and common spaces.
• Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
• Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
• Inspected all areas after completion of work to ensure that they were cleaned properly.
• Operated cleaning equipment to ensure efficient floor maintenance.
• Followed safety protocols for handling chemicals and cleaning supplies.
• Followed safety procedures when using chemical agents to clean surfaces or laundry detergents when washing linens and clothes.
• Collaborated with team members to complete daily cleaning tasks effectively.
• Restocked supplies in restrooms, waiting areas, and patient rooms regularly.
• Responded promptly to requests for housekeeping services from staff or visitors.
• Assisted in training new staff on proper cleaning procedures and safety measures.
• Conducted routine inspections to uphold cleanliness standards throughout the hospital.
• Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
• Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
• Dusted, swept and mopped to maintain clean, safe environment for clients.
• Dusted furniture, pictures, window sills and other surfaces.
• Adhered to departmental policies regarding safety protocols while performing job duties.
• Attended required training sessions related to housekeeping tasks.
• Reported maintenance issues to ensure timely resolution of facility concerns.
• Reported any damages or maintenance needs to supervisor immediately upon discovery.
• Exceeded facility standards regularly by working with detail-oriented approach.
• Kept storage areas organized and free of clutter by disposing of unused items appropriately.
• Maintained cleaning equipment in a clean and orderly fashion.
• Reviewed daily schedules to plan out cleaning routines and gather needed supplies.

Performed cleaning procedures in operating rooms to ensure infection control.

.cleaned and disinfected isolation rooms

• Overseen and managed all operations of the laundry service, specifically focusing on wash, dry, fold, and pressing services.
• Coordinated with laundry staff to optimize workflow and prioritize key tasks.
• Monitored and managed the efficiency and productivity of laundry operations.
• Inspected and sorted incoming laundry items, checking for special instructions, stains, or delicate materials.
• Operated and maintained laundry equipment, including washers, dryers, pressing machines, and steamers.
• Pre-treated stains and use proper cleaning techniques to achieve best results.
• Ensured that appropriate washing and drying cycles are used for different fabric types and colors.
• Managed inventory of cleaning supplies, detergents, and other laundry essentials.
• Trained and guided laundry staff on proper handling, washing, and pressing techniques.
• Handled customer complaints or inquiries related to laundry service promptly and professionally.
• Monitored and managed efficiency and productivity of laundry operations to enhance service quality.
• Coordinated with other departments, such as customer service or delivery, to ensure timely and accurate completion of laundry orders.
• Analyzed and improved laundry processes to optimize efficiency and cost-effectiveness.
• Generated reports on laundry operations to inform decision-making regarding volume, costs, and customer satisfaction.
• Conducted regular performance evaluations and provided feedback to laundry staff.
• Ensured compliance with health and safety regulations in the laundry facility and maintained proper documentation.
• Collaborated with management to develop and implement strategies for business growth and customer retention in the laundry service department.

• Coordinated with departments to complete maintenance requests promptly, minimizing guest disruptions and enhancing satisfaction.
• Maintained inventory of tools, equipment, and supplies necessary for maintenance tasks, ensuring availability and restocking.
• Painted walls and ceilings to create a fresh and inviting atmosphere throughout hotel.
• Stained grout between tiles, ensuring a clean and polished look in bathrooms, kitchens, and common areas.
• Painted doorframes and trim, contributing to the aesthetic appeal of guest rooms and public spaces.

• Prepared and cooked various breakfast items, such as eggs, bacon, sausages, pancakes, waffles, and omelets, ensuring quality and taste.
• Managed the buffet station, arranging food items in an attractive and organized manner.
• Welcomed and assisted guests with breakfast choices, providing tailored recommendations and accommodating special dietary requests to enhance guest satisfaction.
• Monitored food inventory and restocked to ensure a continuous supply of fresh food items.
• Managed food temperature and quality control, regularly checking food stations to ensure that hot items remained hot and cold items stayed fresh.
• Ensured hygiene and cleanliness in the buffet area, regularly wiping down counters, tables, and chairs.
• Managed food temperature and quality control, ensuring hot items remained hot and cold items stayed fresh to uphold food safety standards.
• Assisted in setting up tables and chairs, arranging tablecloths, utensils, napkins, and condiments to create an inviting dining atmosphere.
• Collaborated with kitchen staff to coordinate breakfast service, ensuring efficient workflow and timely delivery of meals.
• Adhered to all food safety and sanitation regulations, following established procedures for proper handling and storage of perishable food items.
• Assisted in the breakdown and cleanup of the buffet area at the end of breakfast service, ensuring proper disposal of waste and cleaning of surfaces.
• Contributed to a positive team environment, working collaboratively with colleagues to achieve operational goals.

• Implemented and enforced safety protocols in line with industry standards, ensuring a secure and hazard-free environment for residents and staff.
• Contributed to budget preparation by recommending essential cleaning supplies and equipment.
• Managed inventory of cleaning supplies and equipment, ensuring optimal stock levels and timely replenishment to support operations.
• Participated in leadership meetings, sharing updates on housekeeping operations and aligning with overall facility management strategies.
• Conducted regular inspections to ensure adherence to cleanliness standards, promptly addressing any issues or deficiencies.
• Oversaw pest control measures, coordinating with external vendors and ensuring a pest-free environment for residents.
• Collaborated with the maintenance team for effective coordination of repair and maintenance tasks related to housekeeping concerns.
• Utilized excellent time management skills to prioritize tasks and manage work schedules efficiently.
• Attended regular leadership meetings, providing updates on housekeeping operations and contributing to overall facility management strategies.