Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
ER Unit Secretary
HCA Healthcare Inc.
01.2025 - Current
Assisted in patient registration processes, ensuring accurate data entry and verification.
Managed incoming calls and directed them to appropriate staff members efficiently.
Coordinated communication between medical personnel and patients, enhancing information flow.
Maintained an organized filing system for patient records, supporting operational efficiency.
Provided support in triaging urgent requests, contributing to timely patient care delivery.
Collaborated with team members to uphold a welcoming environment for patients and visitors.
Streamlined workflows for nurses and doctors by accurately maintaining patient charts and updating information as needed.
Lead Patient Observer
Compass Group USA
03.2022 - 03.2025
Monitored patient behavior to ensure safety and well-being in healthcare setting.
Assisted nursing staff in implementing care plans and responding to patient needs.
Documented patient observations accurately for effective communication among healthcare team.
Maintained a clean and organized environment to promote a positive atmosphere for patients.
Adapted quickly to changing situations, demonstrating flexibility in high-pressure environments.
Participated in training sessions to improve knowledge of patient care protocols and procedures.
Food Production Worker
Tiff Treats
02.2021 - 08.2021
Operated machinery to ensure efficient production processes and maintain product quality.
Conducted quality inspections to verify compliance with safety and health regulations.
Collaborated with team members to streamline workflow and enhance operational efficiency.
Trained new employees on proper use of equipment and adherence to safety protocols.
Assembled and packaged food items securely to meet company standards.
Complied with food storage and handling procedures for safe, hygienic operations.
Packaged food items for shipment and organized orders for delivery.
Assistant Manager
Cobal Food Services
11.2017 - 05.2020
Supervised daily operations, ensuring compliance with health and safety regulations.
Trained and mentored staff, fostering a collaborative team environment.
Implemented inventory control procedures, reducing waste and optimizing supply management.
Supervised all areas of restaurant to keep it clean and well-maintained.
Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
Developed and executed staff scheduling, improving labor efficiency and coverage.