Anna Curtis
Readsboro,VT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Office Manager/Truck Dispatcher
Alexander Galtsov Trucking
Spring Valley, OH
10.2014 - Current
- Maintained filing system for records, correspondence and other documents.
- Provided administrative support to management.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Answered phone calls, responded to emails, routed mail and coordinated logistics services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Provided timely updates to customers regarding their orders or requests.
- Assigned drivers to appropriate routes based on customer needs.
Car Rental Owner
Anna Curtis LLC
Holualoa, HI
07.2021 - 07.2024
- Responded promptly to customer inquiries via phone or email.
- Employed sales techniques to boost sales and services.
- Answered customer questions to maintain high satisfaction levels.
- Delivered updated and accurate information in response to guest inquiries.
- Analyzed industry trends to identify potential opportunities for growth.
- Maintained records of vehicle availability, condition, maintenance and repair history.
- Developed strategic plans to increase profitability and efficiency.
- Oversaw budgeting and financial management.
- Analyzed industry trends to develop competitive strategies.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Reviewed legal documents related to business operations.
- Ensured compliance with local, state, and federal regulations.
Education
Bachelor of Arts - Fine Arts
Fashion Institute of Technology
New York, NY06-2017
Skills
- Team Supervision
- Administrative Support
- Bookkeeping
- Inventory Control
- Data Entry
- Customer Service
- Workflow Planning
- Scheduling
- Organizational Skills
- Office Management
Languages
Russian
Native/ Bilingual
Timeline
Car Rental Owner
Anna Curtis LLC
07.2021 - 07.2024
Office Manager/Truck Dispatcher
Alexander Galtsov Trucking
10.2014 - Current
Bachelor of Arts - Fine Arts
Fashion Institute of Technology
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