Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Anna Davila

Brownsville,TX

Summary

Dynamic professional with a proven track record in office administration and verbal communication, demonstrated at Financial Aid Our Lady of the Lake University. Excelled in enhancing customer service and streamlining operations, mentoring new staff, and maintaining confidentiality. Skilled in both cash handling accuracy and public speaking, ready to leverage these abilities in a challenging new role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Financial Aid Assistant

Financial Aid Our Lady of the Lake University
08.2021 - 12.2024
  • Collected necessary data from files and records for request responses.
  • Assisted students and families in filling out financial aid applications.
  • Ensured efficient routing of phone calls, emails, and letters to relevant personnel.
  • Edited and proofread documents for accuracy and completeness.

Cashier

Chartwells Schools Dining Services
07.2023 - 10.2024
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Cashier

Stars Fast Food
02.2021 - 06.2021

Maintained accurate register operations and balanced tills.

Specialized in creating various drinks.

Ensured timely orders and efficient delivery to customers' cars.

Education

Bachelors Of Arts - Criminology Criminal Justice

Our Lady of The Lake University
San Antonio, TX
12.2024

Bachelors Of Arts - Psychology

Our Lady of The Lake University
San Antonio, TX
12.2024

High School Diploma - Criminal Justice

James Pace High School
Brownsville, TX
06.2021

Skills

  • Verbal communication
  • Office administration
  • Public speaking
  • Confidentiality

Accomplishments

Vice-President for Criminal Justice society.

Double Bachelors Degree in 3 years.

Recipient of Dean List 3 times 3.75-4.0 gpa.

Excellence Award Medal.

San Antonio Police Department Internship 122 hours completed with great overall performance.

Certification

High School Diploma

Double Bachelors in criminology & Psychology

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier

Chartwells Schools Dining Services
07.2023 - 10.2024

Financial Aid Assistant

Financial Aid Our Lady of the Lake University
08.2021 - 12.2024

Cashier

Stars Fast Food
02.2021 - 06.2021

Bachelors Of Arts - Criminology Criminal Justice

Our Lady of The Lake University

Bachelors Of Arts - Psychology

Our Lady of The Lake University

High School Diploma - Criminal Justice

James Pace High School
Anna Davila