Professional therapist with solid experience and strong commitment to delivering top-tier results. Skilled in various massage techniques, pain management, and client wellness. Known for collaboration, adapting to changing needs, and achieving client satisfaction. Reliable, with focus on creating serene and therapeutic environment.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Massage Therapist
Bear Creek Golf Club. Mark Byron (manager)
03.2016 - 05.2024
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
Received consistent positive feedback from clients after implementing new stretching techniques into massage sessions.
Assessed medical histories and conditions of clients to determine contraindications to massage services.
Offered aromatherapy, hot stones and cupping as part of massage treatments.
Collaborated with physical therapists and other medical professionals to provide holistic care.
Utilized feedback from clients to refine massage techniques and treatment approaches, continually improving service quality.
Increased repeat client bookings by delivering exceptional customer service and follow-up care advice.
Adapted massage methods for clients with specific conditions such as pregnancy or sports injuries, facilitating safe and effective therapy.
Engaged in continuous professional development to stay abreast of latest trends and techniques in massage therapy.
Fostered calming and welcoming environment, which contributed to positive client feedback and increased referrals.
Conducted initial consultations to assess client needs, leading to personalized treatment plans that improved wellness outcomes.
Analyzed postural assessments and range of motion.
Developed customized massage programs to meet unique requirements.
Provided treatment for medical conditions and injuries through therapeutic massage.
Performed aroma therapies and specialized relaxation techniques.
Advised clients on areas such as posture, at-home exercises and stretches.
Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
Massage Therapist
Salon Foushee and Spa Foushee Kara Forshay (owner)
02.2012 - 06.2014
Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Evaluated client conditions to recommend appropriate massage therapy methods.
Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
Addressed specific client concerns through targeted therapeutic massage interventions.
Boosted repeat business through outstanding customer service and personalized massage experiences.
Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
Promoted wellness by educating clients on self-care and stress management techniques.
Contributed to the overall success of the spa by actively participating in team meetings and training sessions.
Improved client mobility with targeted therapeutic massage, addressing specific musculoskeletal issues.
Designed and distributed educational materials on benefits of massage therapy, raising awareness and attracting new clients.
Provided custom massage treatments to clients, tailored to individual needs and preferences.
Massage Therapist
GQ Barber Lounge
10.2008 - 10.2011
Educated clients on benefits of massage and recommended home care techniques.
Assessed clients to determine appropriate massage techniques to apply.
Utilized hot stones, aromatherapy and other therapeutic treatments.
Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Utilized feedback from clients to refine massage techniques and treatment approaches, continually improving service quality.
Conducted initial consultations to assess client needs, leading to personalized treatment plans that improved wellness outcomes.
Advised clients on areas such as posture, at-home exercises and stretches.
Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Generated additional revenue for the spa by upselling add-on services like hot stone therapy and body scrubs during appointments.
Contributed to the overall success of the spa by actively participating in team meetings and training sessions.
Provided deep tissue massages for alleviating chronic pain, resulting in significant client satisfaction and retention.
Developed loyalty program that incentivized repeat visits, significantly boosting client retention rates.
Increased repeat client bookings by delivering exceptional customer service and follow-up care advice.
Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
Massage Therapist
Alta Moda Salon and Spa Phillip Rosado (owner)
06.2004 - 07.2007
Maintained client treatment records and designed long-term care programs for return customers.
Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
Improved overall client well-being with customized aromatherapy blends during massage sessions.
Provided deep tissue massages for alleviating chronic pain, resulting in significant client satisfaction and retention.
Maintained meticulous hygiene and safety standards in treatment area, ensuring safe and inviting space for clients.
Enhanced client relaxation and recovery by tailoring massage techniques to individual needs and concerns.
Developed loyalty program that incentivized repeat visits, significantly boosting client retention rates.
Performed sanitization tasks to keep massage environment clean and safe.
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
Increased repeat client bookings by delivering exceptional customer service and follow-up care advice.
Massage Therapy Specialists
Karen Waslsted (owner) YMCA and ORMC Campuses
08.2002 - 07.2004
Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
Provided clear, concise instructions to clients to prepare for massage services.
Maintained accurate client records for effective treatment planning and progress tracking.
Pioneered mobile massage service for elderly and immobile clients, extending wellness benefits to wider community segment.
Collaborated with healthcare professionals to integrate massage therapy into broader treatment plans, optimizing patient recovery.
Worked with clients to ascertain medical history, potential issues, and areas needing support.
Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
Assessed medical histories and conditions of clients to determine contraindications to massage services.
Collaborated with physical therapists and other medical professionals to provide holistic care.
Analyzed postural assessments and range of motion.
Provided treatment for medical conditions and injuries through therapeutic massage.
Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
Improved client mobility with targeted therapeutic massage, addressing specific musculoskeletal issues.]
Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
Education
High School Diploma -
Riverview High School
Sarasota, FL
Clinical Psychology
Valencia College
Orlando, FL
Massage Therapy
Florida College of Natural Health
Maitland, FL
07-2002
Skills
Professionalism and ethics
Body treatments
Anatomy knowledge
Hot stone massage
Sports massage
Thai massage
Treatment Planning
Cupping therapy
Range of motion assessment
Spa treatment knowledge
Deep tissue massage
Swedish massage
Licensed massage therapist (LMT)
Certification
LMT - Licensed Massage Therapist MA- 107397 Fl.
LMT - Licensed Massage Therapist MT -0004133 Co.
Hot Stone Certified - 2003
Thai Massage Certified - 2005
Myofascial Massage Certified- 2010
International Cupping Certified - 2017
Prenatal Massage Training - 2003
Knee Massage Training 2004
Body Scrub Training 2004
Body Wrap and Treatments Training 2008
Aroma Therapy Training 2008
Timeline
Massage Therapist
Bear Creek Golf Club. Mark Byron (manager)
03.2016 - 05.2024
Massage Therapist
Salon Foushee and Spa Foushee Kara Forshay (owner)