Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anna Dominguez

Tuscaloosa

Summary

Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Medical Administrator

Peco Foods
04.2025 - Current
  • Entered and scanned patient history, current medical conditions and medications into novel EHR system.
  • Ordered medical and laboratory supplies and equipment.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted with accident investigation program to identify root cause of incidents and near-misses.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Lead Technician/Phlebotomy Supervisor

Lifesouth Community Blood Centers
01.2021 - 04.2025
  • Knowledge of medical terminology, infection control procedures, data entry, patient-relations skills
  • Managed appointment setting, cancellations, and rescheduling for clients, enhancing customer satisfaction.
  • Facilitated cross-training sessions to ensure staff could cover multiple roles, improving operational flexibility.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.

Clinical Care Coordinator

UAB Hospital
08.2019 - 11.2020
  • Compiled reports on daily activities for review by supervisor.
  • Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
  • Managed multiple projects simultaneously while meeting deadlines consistently.
  • Compiled and filed medical reports, charts, and correspondence.
  • Updated databases with new and modified customer data.
  • Consulted with customers to resolve service and billing issues.

Phlebotomist Intern

Labcorp
09.2019 - 12.2019
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Centrifuged blood samples as outlined in clinical protocols.

Unit Secretary

UAB Hospital
01.2019 - 07.2019
  • Maintained current and accurate medical records for patients.
  • Provided information for patient admissions and discharges to foster timely processing.
  • Managed incoming calls and directed to appropriate department.
  • Maintained patient confidentiality in line with HIPAA regulations.
  • Monitored inventory levels and advised management of need for replenishment.

Education

High School Diploma -

Francis Marion
Marion, AL
05.2013

Skills

  • Microsoft proficiency
  • Data entry
  • Time management
  • Verbal and written communication
  • Electronic health records
  • HIPAA regulations
  • Direct patient care
  • Quality assurance
  • Customer service
  • Venipuncture

Certification

  • Class B Commercial Driver's License
  • BLS Certification

Timeline

Medical Administrator

Peco Foods
04.2025 - Current

Lead Technician/Phlebotomy Supervisor

Lifesouth Community Blood Centers
01.2021 - 04.2025

Phlebotomist Intern

Labcorp
09.2019 - 12.2019

Clinical Care Coordinator

UAB Hospital
08.2019 - 11.2020

Unit Secretary

UAB Hospital
01.2019 - 07.2019

High School Diploma -

Francis Marion

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