Overview
Work History
Summary
Education
Skills
Accomplishments
Work Availability
Work Preference
Timeline
Generic
Anna Dooner

Anna Dooner

Jacksonville,FL

Overview

13
13
years of professional experience

Work History

PROJECT MANAGER/TECHNICAL PROJECT MANAGER

Brandt Information Services
Jacksonville, FL
01.2020 - Current
  • Led 4, $2M+ implementation projects from inception to final launch with key clients, increasing yearly revenue through new software advancements and improved business processes.
  • Assumed and retained 2 failing clients, salvaging relationships by implementing accurate and timely business requirements, securing $2M+ contracts.
  • Assisted in the design and implementation of the first-of-its-kind digital registration software program for a State Government Client, improving efficiency and transactional revenue year over year.
  • Analyzed and interpreted project goals, timelines, resources, and budget via an agile methodology approach.
  • Identified and led risk management and quality control across project team resources via a deliverable ticketing system following proper change management protocol.

BUSINESS ANALYST

Brandt Information Services
Jacksonville, FL
01.2018 - 01.2020
  • Elicit, document, and analyze business processes and requirements via stakeholder interviews, helping identify potential inconsistencies/gaps to be corrected and tested.
  • Prioritize requirements based on the level of criticality and value to stakeholder business via process mapping and documentation.
  • Analyze existing data points to monitor performance and assist in decision-making for enhancements.
  • Effectively communicate with critical external and internal stakeholders, ensuring alignment on needs and goals.
  • Support Project Managers in deliverable timelines by providing clear task definitions.

OFFICE ADMINISTRATION

Structure Real Estate
01.2013 - 01.2018
  • Managed and oversaw scheduling of all appointments, meetings, and calendars of staff.
  • Kept projects on designated timelines and ensured quality and follow-up by all trades.
  • Assisted with onboarding new employees, maintaining employee records, and handling basic HR inquiries.
  • Correspondence handling via phone, email, and mail.
  • Office supply management and file organization.
  • Event management and travel arrangements.
  • Assisted in tracking and managing office budgets.
  • Receptionist duties.

Summary

With over 7 years of experience in IT project management and business analysis, I specialize in steering complex projects to successful completion through agile methodologies and risk management strategies. I am committed to fostering collaborative relationships with stakeholders, ensuring seamless communication, and aligning project goals with organizational objectives. My mission is to deliver high-quality solutions while maintaining a proactive approach to risk and quality control, contributing to a culture of trust, innovation, and efficiency.

Education

Bachelor of Arts -

University of Florida
Gainesville, FL

Skills

  • Project planning
  • Project tracking
  • Project management
  • Strategic planning
  • Client relations
  • Project scope analysis
  • Team collaboration
  • Risk management
  • Processes and procedures
  • Relationship building
  • Cross-functional collaboration
  • Work flow planning
  • Project planning and development
  • Project scheduling
  • Requirements gathering
  • Agile methodology
  • Root-cause analysis
  • Stakeholder communications

Accomplishments

  • Led 4, $2M+ implementation projects from inception to final launch with key clients, increasing yearly revenue through new software advancements and improved business processes.
  • Assumed and retained 2 failing clients, salvaging relationships by implementing accurate and timely business requirements, securing $2M+ contracts.
  • Assisted in the design and implementation of the first-of-its-kind digital registration software program for a State Government Client, improving efficiency and transactional revenue year over year.
  • Analyzed and interpreted project goals, timelines, resources, and budget via an agile methodology approach.
  • Identified and led risk management and quality control across project team resources via a deliverable ticketing system following proper change management protocol.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Work-life balanceCompany CultureWork from home optionHealthcare benefits401k matchPaid time offStock Options / Equity / Profit Sharing

Timeline

PROJECT MANAGER/TECHNICAL PROJECT MANAGER

Brandt Information Services
01.2020 - Current

BUSINESS ANALYST

Brandt Information Services
01.2018 - 01.2020

OFFICE ADMINISTRATION

Structure Real Estate
01.2013 - 01.2018

Bachelor of Arts -

University of Florida