Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Anna Downey

Louisville,KY

Summary

Dedicated and customer-focused store associate with experience in providing exceptional service, managing inventory, and maintaining store appearance. Skilled in assisting customers with product selection, handling transactions efficiently, and resolving issues promptly. Strong team player with excellent communication skills and a commitment to creating a positive shopping experience for all customers.



Compassionate and organized after-school care teacher with experience in supervising children, assisting with homework, and planning engaging activities. Skilled at fostering a safe and inclusive environment, promoting positive behavior, and maintaining open communication with parents. Committed to supporting children's social, emotional, and educational development through structured and nurturing care.

Overview

4
4
years of professional experience

Work History

After School Care Coordinator

Saint Edward's Catholic School
08.2023 - Current
  • ensure children (preschool-8th grade), have fun and safe activities during their time in After School Care.
  • Help children with their homework.
  • Communicate with parent's if there are any issues with their child.
  • Communicate with parent's if there are any upcoming events or cancellations of After School Care.
  • Implement positive behavior strategies to create a positive environment.
  • Snack preparation
  • Offer emotional support to children if they ever need it.

Store Associate

Big Lots
11.2020 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.

Summer Care Worker

Saint Edward's Catholic School
06.2024 - 07.2024
  • Created weekly educational curriculums to teach children based on the themes for the week.
  • chaperoned weekly field trips
  • snack preparation
  • Helped children with their summer workbooks.
  • Encouraged positive behavior and safe environments


Education

Bachelor of Science - Anthropology

University of Louisville
Louisville, KY
05-2025

Skills

  • Critical Thinking
  • Time management skills
  • Customer service excellence
  • Written and verbal communication
  • Creativity and Innovation
  • Curriculum Planning
  • Team Collaboration
  • Adaptability and Flexibility
  • Professionalism

Interests

  • Volunteering
  • Historical exploration
  • Adventure Travel
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Photography
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Summer Care Worker

Saint Edward's Catholic School
06.2024 - 07.2024

After School Care Coordinator

Saint Edward's Catholic School
08.2023 - Current

Store Associate

Big Lots
11.2020 - Current

Bachelor of Science - Anthropology

University of Louisville
Anna Downey