Anna Eastwick

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Developed and managed relationships with customers to increase customer loyalty.
• Collaborated with team members to maintain smooth operations during peak hours.

Managed day to day operations on the farm including planning, production, marketing and customer relations.

• Expanded product offerings by researching market trends and identifying potential growth opportunities.
• Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.

• Managed day-to-day operations of a fine gardening business including scheduling employees, coordinating with plant purveyors, communicating with customers, and cultivating new business.
• Established strong relationships with suppliers, ensuring consistent delivery of high quality nursery plants in a timely manner at competitive prices.
• Provided exceptional customer service by addressing issues promptly to ensure customer satisfaction and providing a high quality service.
• Worked closely with clients from different backgrounds to learn about them and their garden needs.

• Trained employees in time management and proper ways to complete job duties.
• Monitored team members to verify work quality and address concerns.
• Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
• Instructed crew members in safe work practices and methods to reduce work-related injuries.
• Developed a strong sense of teamwork among crew members through regular communication and team building activities.
• Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.