Anna Edwards
Lexington,KY
Summary
Capable professional knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
Total Quality Logistics (TQL)
Lexington, USA
03.2022 - Current
- Developed and maintained strong relationships with key clients, serving as the main point of contact for all their logistical needs
- Managed a portfolio of client accounts, overseeing all logistics operations and ensuring timely delivery of goods
- Negotiated contracts and pricing agreements with vendors to optimize cost-efficiency while maintaining high service levels
- Monitored shipment status and proactively addressed any issues or delays to minimize disruptions in the supply chain
- Conducted regular business reviews with clients to assess satisfaction levels, address concerns, and identify areas for improvement
- Managed the end-to-end process of order fulfillment, from order placement to delivery and post-delivery support
- Developed strategic partnerships with carriers/vendors resulting in improved service quality standards
Chiropractic Assistant
Core Health Centers
Lexington, USA
10.2021 - 03.2022
- Scheduled patient appointments for busy chiropractic practice
- Input patient data into computer system using Chirotouch and checked information for accuracy.
- Taught patients about medications, procedures and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Prepared patients for X-rays
Patient Relations Assistant
Comprehensive Breast Care Center
Lexington, USA
01.2020 - 10.2021
- Produced and distributed internal and external communications.
- Checked pts in & checked all pt paper work
- Sat with pts waiting on mammogram results
- Waited on pts waiting on results such as getting them snacks, drinks, & warm blankets
- Called doctor offices to get orders for pts to be seen
- Put messages in the database for the nurses & the doctors
- Collected money for Co-pays
- Scheduled pts for appts
Cashier
Hobby Lobby
Lexington, USA
11.2018 - 09.2019
- Customer service, cash handling, and working with others to serve the community
Cashier
MB2 Raceway
01.2016 - 01.2017
- Customer service, cash handling, safety guideline leader
Car hop, cashier
Sonic
01.2015 - 01.2016
- Customer service, cash handling, teamwork, and working to serve the community
Education
High school or equivalent -
Skills
- Cashiering
- Organizational skills
- Appointment scheduling
- Sales
- Cash Handling
- Restaurant experience
- Lead generation
- Customer communication
- Microsoft Outlook
- Serving
- Business development
- Host/Hostess
- Communication skills
- Customer service
- Customer relationship building
- Cleaning Experience
- Food Service
- Microsoft Publisher
- Van driving
- Medical Scheduling
- Microsoft Word
- Marketing strategy development
Certification
Driver's License
Additional Information - Skills Summary
Through out my different career environments I have learned many different skills. Such as social skills, customer service, & team work, respect and honesty for all customers, and my goal is to keep customers happy.
Timeline
Logistics Coordinator
Total Quality Logistics (TQL)
03.2022 - Current
Chiropractic Assistant
Core Health Centers
10.2021 - 03.2022
Patient Relations Assistant
Comprehensive Breast Care Center
01.2020 - 10.2021
Cashier
Hobby Lobby
11.2018 - 09.2019
Cashier
MB2 Raceway
01.2016 - 01.2017
Car hop, cashier
Sonic
01.2015 - 01.2016