Anna Edwin
Tacoma
Summary
Attentive Facilities Assistant executing work order priorities to maintain optimal operations. Demonstrated knowledge of facility infrastructure replacements and enhancements. Excellent problem-solving skills to work within constantly changing environment.
Overview
11
11
years of professional experience
2005
2005
years of post-secondary education
Work History
Facilities Assistant
Battleship Missouri memorial
Honolulu
01.2024 - 11.2025
- Maintained cleanliness and organization of facilities at the historic naval memorial.
- Assisted with event setup and breakdown for visitor programs and activities.
- Coordinated routine maintenance tasks with service providers and contractors.
- Implemented inventory management processes for supplies and equipment.
- Collaborated with team members to enhance visitor experiences throughout the memorial.
- Maintained accurate records of inventory, supplies, and expenses related to facilities management.
- Performed daily inspections of facility grounds to ensure safety and cleanliness standards were met.
- Assisted with the setup of meeting spaces for events or conferences held at the facility.
- Adhered to all applicable laws, regulations, policies, procedures, guidelines pertaining to facility operations.
- Ensured that all facilities are secure by locking doors after business hours.
- Managed janitorial staff schedules and assigned tasks accordingly.
- Resolved customer complaints related to facilities services.
- Acted as a point of contact between tenants and property managers.
- Responded to facility inquiries and complaints promptly to take corrective action for verified problems.
- Prepared reports on current facility conditions and proposed changes or upgrades.
- Worked with facility personnel to develop evacuation plans, emergency procedures and testing initiatives.
- Utilized maintenance management software to monitor and review workflows and identify areas for improvement.
- Assisted with the maintenance of facility equipment and systems, such as heating, cooling, and ventilation.
- Performed janitorial, sweeping, mopping, trash removal and cleaning duties.
- Conducted regular walk-throughs to identify areas needing repair or improvement.
- Ordered necessary supplies for the upkeep of the facility.
- Checked common areas and conference rooms regularly to verify cleanliness and order.
- Called in equipment repair services and maintained office supplies by ordering new inventory.
- Handled maintenance and repair demands by preparing schedules and delegating assignments to team members.
- Managed system work orders by distributing assignments and closing out completed work after walk-throughs.
- Oversaw vendor-provided building, janitorial, pest control and landscaping services.
- Monitored facility maintenance for cleanliness and recommended improvements to overall aesthetics.
- Provided insights to executive leadership on new trends for office environment.
- Surveyed facility to maximize safety and security.
- Directed maintenance and operations of facility systems to minimize service interruptions.
- Collected, analyzed and prepared reports of statistical data to assess facility management objectives.
- Prepared and reviewed operational reports and schedules to drive accuracy and efficiency.
Cleaner
Will Rogers Airport
Oklahoma City
02.2021 - 03.2022
- Maintained cleanliness of terminal areas and passenger facilities.
- Operated cleaning equipment to ensure efficient sanitation processes.
- Disposed of waste and recyclables following airport regulations.
- Restocked supplies in restrooms and break areas regularly.
- Reported maintenance issues to ensure prompt resolution.
- Assisted in training new staff on cleaning protocols and safety guidelines.
- Collaborated with team members to coordinate daily cleaning schedules.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Monitored inventory levels of cleaning supplies for timely replenishment.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Transported trash bags to designated disposal areas.
- Polished furniture to remove dust and dirt buildup.
- Emptied wastebaskets and replaced liners.
- Scrubbed walls to remove scuff marks or stains.
- Inspected rooms for cleanliness prior to guest arrival.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Swept sidewalks and driveways of debris.
- Emptied trash cans and replaced liners as needed.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Followed company uniform, performance and security policies with every job.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Followed safety processes for all manual and electric cleaning equipment.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Notified managers of repair needs or additions to building operating systems.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
Restocker
United Airlines
Denver
12.2014 - 03.2020
- Restocked aircraft supplies to ensure timely departures for passengers.
- Organized inventory in storage areas to maintain efficient workflows.
- Collaborated with team members to fulfill restocking requests promptly.
- Monitored stock levels and reported shortages to management regularly.
- Assisted in maintaining cleanliness and organization of storage spaces.
- Followed safety protocols while handling various materials and tools.
- Supported training of new staff on restocking procedures and best practices.
- Cleaned work area regularly to ensure a safe working environment.
- Monitored expiration dates of products and removed outdated items from shelves.
- Entered data into a computer system regarding stocked items, delivery dates, prices.
- Maintained records of items received, stocked, and shipped.
- Prepared orders for shipment by packing them securely and labeling them correctly.
- Inspected incoming shipments for damage or discrepancies and reported issues to supervisor.
- Performed routine maintenance tasks such as sweeping floors, dusting shelves, and cleaning windows.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Lifted materials of varied weights on regular basis.
- Greeted customers and retrieved requested products to drive satisfaction.
- Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Packaged items with appropriate materials to prevent damage during shipping.
- Issued supplies, materials and products to team members based on information from requisitions.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Placed products on conveyors for final wrapping and shipment.
Education
Marshall Island High School
Majuro, MHSkills
- Facilities management
- Event coordination
- Inventory management
- Maintenance oversight
Timeline
Facilities Assistant
Battleship Missouri memorial
01.2024 - 11.2025
Cleaner
Will Rogers Airport
02.2021 - 03.2022
Restocker
United Airlines
12.2014 - 03.2020
Marshall Island High School