ANNA EISENHART
Olathe
Summary
Detailed and reliable Sales Associate dedicated to providing excellent customer service. Exceptional time management skills combined with a superior knowledge of the customer service industry. Adept in visual merchandising and inventory organization. Experienced in creating schedules, making appointments, selling products, and providing clients with optimal customer service. Eager to join a new team of people, and assist them as an integral employee in high volume client settings.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
SalonCentric
10.2024 - Current
- Used point-of-sale systems to accurately and efficiently process customer transactions
- Developed promotional materials and displays to highlight new products
- Assisted customers in-store and over the phone with questions and solved any problems in a timely manner
- Maintained accurate inventory records and restocked shelves as needed
- Demonstrated excellent product knowledge and customer service to build customer trust and loyalty
- Maintained a clean, organized, and inviting store environment
Regional Salon Manager
The Lash Lounge
01.2024 - 07.2024
- Managed the front desk operations at multiple high-volume locations, ensuring that all client inquiries were addressed in a timely manner
- Managed the salon’s inventory, ensuring that all products were adequately stocked and restocked
- Collaborated with regional management and salon owner to ensure compliance with corporate standards
- Created and maintained front-desk procedures and other documents
- Interviewed potential candidates via phone and in-person and assisted in the hiring process for new employees
- Maintained a database of candidates on CareerPlug, including their application and interview results
Front Desk Lead Receptionist
The Lash Lounge
09.2022 - 01.2024
- Greeted and welcomed guests in a friendly and professional manner
- Managed the salon’s schedule and appointments, ensuring that all clients were serviced in an efficient manner
- Monitored and maintained the lobby area and front desk to ensure a clean, safe, and pleasant environment for guests and staff
- Answered incoming calls, emails and chats in a timely and professional manner, ensuring all inquiries were handled appropriately
- Trained new employees on front-desk operations and procedures
Retail Sales Associate
SalonCentric
05.2017 - 07.2022
- Used point-of-sale systems to accurately and efficiently process customer transactions
- Maintained accurate inventory records and restocked shelves as needed
- Developed promotional materials and displays to highlight new products
- Maintained a clean, organized, and inviting store environment
- Demonstrated excellent product knowledge and customer service to build customer trust and loyalty
Color/Operations Consultant
Sephora
11.2016 - 10.2018
- Educated customers on the latest makeup trends and techniques
- Utilized professional-grade cosmetics and tools to create high-quality makeup looks
- Used the store’s point-of-sale system to complete client sales transactions and process returns in a fast-paced retail environment
- Unloaded truck shipments and restocked shelves with incoming merchandise, ensuring all products were correctly labeled and priced
- Redesigned floor layouts and end cap displays according to store planograms
Assistant Manager
T.Loft
08.2016 - 02.2017
- Managed food inventory and ordering, ensuring that the kitchen was properly stocked and minimizing waste
- Performed basic food preparation tasks, such as chopping fruit, vegetables and meats
- Received and stored incoming food, beverage, and kitchen supplies in accordance with standards
- Operated a variety of kitchen equipment such as commercial juicers and grills in a safe and efficient manner
Education
Esthetics License -
Marinello School of Beauty
Overland Park, KS02.2015
Diploma - undefined
Olathe South High School
Olathe, KS05.2014
Skills
- Ability to Multitask
- Adaptability
- Computer Skills
- Customer Service
- Effective Time Management
- Ability to Learn Quickly
- Adapt to diverse groups
- Inventory tracking
- Reliable and punctual
- Professional demeanor
Timeline
Retail Sales Associate
SalonCentric
10.2024 - Current
Regional Salon Manager
The Lash Lounge
01.2024 - 07.2024
Front Desk Lead Receptionist
The Lash Lounge
09.2022 - 01.2024
Retail Sales Associate
SalonCentric
05.2017 - 07.2022
Color/Operations Consultant
Sephora
11.2016 - 10.2018
Assistant Manager
T.Loft
08.2016 - 02.2017
Diploma - undefined
Olathe South High School
Esthetics License -
Marinello School of Beauty