Anna Moore
Goldfish Swim School
Columbia,SC
1
Certification
4
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Swim Instructor
4 Months- Instructed students in swimming techniques to enhance water safety and confidence.
- Monitored student progress and adjusted teaching methods to ensure effective learning experiences.
- Provided feedback to parents regarding children's development and areas for improvement.
- Taught daily swim instruction to students varying in ages and skill levels.
- Conducted regular assessments of program efficiency, recommending improvements based on participant feedback.
Front Desk Associate
9 Months- Managed front desk operations, ensuring seamless check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Coordinated appointment scheduling and membership renewals for clients effectively.
- Maintained cleanliness and organization of front desk area to enhance client experience.
- Utilized membership management software to track client information accurately.
Crew Team Member
6 Months- Prepared and served food and beverages to customers efficiently.
- Maintained cleanliness and organization of workstations and dining areas to ensure a safe and welcoming environment.
- Maintained cleanliness and organization of workstations and dining areas.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Restocked napkins and condiments in self-service areas during slow times.
- Oversaw buffet inventory and communicated replacement needs to kitchen management to support seamless service.
- Explained food preparation methods and ingredients, empowering patrons with food allergies to make informed dining choices.
Pool Operator
2 Months- Maintained pool water quality using testing kits and chemical adjustments.
- Operated and maintained pool cleaning equipment for efficient service delivery.
- Coordinated maintenance schedules and provided tailored service recommendations for clients.
- Maintained daily service logs to ensure accurate records and facilitate reporting.
- Addressed customer inquiries to deliver prompt and effective service support.
- Responded promptly to emergency situations; administered first aid if necessary until medical personnel arrived.
- Responded to customer inquiries to provide exceptional service support.
Pool Attendant
3 Months- Coordinated setup of poolside furniture and organized spaces for optimal guest experience.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Welcomed customers to the pool area, ensuring a friendly atmosphere.
- Inspected locker rooms for cleanliness, ensuring tidy environment and reporting issues to supervisor.
- Reported maintenance issues to management for timely resolution and safety compliance.
- Checked locker rooms for cleanliness, picking up trash and reporting issues to supervisor.
- Performed daily checks of the locker rooms for cleanliness and orderliness.
- Assisted with setting up poolside furniture and maintaining organized spaces.
- Adhered to all safety protocols regarding hazardous materials used in maintaining pools and spas.
Crew Team Member
5 Months- Fielded hundreds of customer requests on daily basis varying in complexity and volume with urgency and professionalism.
- Operated and maintained beverage fountains, ensuring quality by accurately following recipes for beverage mixtures.
- Maintained cleanliness and organization of workstations and dining areas.
- Handled hundreds of customer requests daily, addressing varying complexities with urgency and professionalism.
- Packed fast food items into designated containers and bags for customer orders.
- Upheld high standards of productivity and quality in operations.
- Uphold high standards of productivity and quality in operations.
- Prioritized and organized tasks to meet service goals effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Lifeguard
2 Months- Monitored pool area to ensure safety for all swimmers and guests.
- Enforced pool rules and regulations, ensuring safety and compliance for all patrons.
- Administered first aid and emergency response.
- Administered first aid and emergency response when needed.
- Communicated safety procedures and guidelines, enhancing patron awareness and adherence.
- Observed swimmers for safety to ensure safety in the pool area.
- Conducted routine inspections of pool equipment and facilities.
- Performed regular cleaning and maintenance of pool equipment.
Crew Team Member
3 Months- Prepared and served food and beverages to customers efficiently.
- Provided excellent customer service at all times.
- Provided excellent customer service, addressing inquiries and concerns promptly.
- Greeted customers and cultivated positive experiences in line with company standards.
- Collaborated with the team to ensure timely service during peak hours.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Assisted in training new team members on operational procedures.
- Provided excellent customer service by promptly addressing inquiries and resolving concerns, contributing to positive customer experiences.
- Cleaned work areas regularly throughout the shift.
- Cleaned work areas regularly throughout shift.
- Restocked shelves with inventory to ensure product availability for customers. as needed.
- Restocked items on shelves regularly.
- Greeted customers and fostered positive experiences aligned with company standards, strengthening customer loyalty.
Education
High School Diploma
Some College (No Degree) - Kinesiology
Some College (No Degree) - Exercise Science
Bachelor of Science - Public Heath
Skills
Water safety
Class instruction
Student engagement
Professional demeanor
Swimming technique instruction
Child supervision
Time management
Task prioritization
Team collaboration
Training assistance
Student assessment
Professionalism
Accomplishments
- Swim Varsity Letter- 2020
- Field Hockey Varsity Letter- 2022
- Softball Varsity Letter - 2020-2024
- All A Honor Roll - 2020-2024
Affiliations
- Active softball player throughout high school and college.
Certification
- AED Certification
- Lifeguard Certification
- CPR/ First Aid Certification
- Pool Operator Certification
Education and Training
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Timeline
Swim Instructor
Goldfish Swim School
03.2026 - 07.2026Read More
Front Desk Associate
Onelifefitness
08.2025 - 05.2026Read More
Pool Operator
Paradise Pool Service
05.2025 - 07.2025Read More
Crew Team Member
Chick-fil-A
04.2025 - 10.2025Read More
Pool Attendant
American Pool Company
05.2024 - 08.2024Read More
Crew Team Member
Chick-fil-A
10.2023 - 03.2024Read More
Lifeguard
American Pool Management
06.2022 - 08.2022Read More
Crew Team Member
Dunkin' Donuts
02.2022 - 05.2022Read More
Frederick Community College
Some College (No Degree) from Exercise Science
Read More
Penn State Beaver
Some College (No Degree) from Kinesiology
Read More
Brooke Point High School
High School Diploma
Read More
University of South Carolina
Bachelor of Science from Public Heath
Read More