Anna Elizabeth Bonhagen
Temecula,CA
Summary
Healthcare professional known for high standards and results-oriented approach. Proven ability to manage patient care and lead nursing teams to achieve quality outcomes. Reliable and adaptable, excelling in collaboration and meeting evolving needs. Expertise in patient assessment, care planning, and team leadership.
Knowledgeable registered nurse with solid background in nursing leadership. Five years experience in Supervision of nursing staff. Experience in managing staffing and nurse schedules. Skilled in managing patient care and coordinating team efforts to ensure optimal outcomes. Demonstrated ability to perform staff evaluations and provide corrective action. Demonstrated expertise in critical thinking and effective communication.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Charge RN, Crisis Stabilization Unit
Exodus Recovery
04.2024 - Current
- Maintained organized clinical environment conducive to efficient workflow by regularly evaluating unit needs and implementing necessary adjustments.
- Conducted ongoing assessments to monitor and adjust treatment plans, improving overall patient health outcomes.
- Improved continuity of care across shifts through concise shift reports detailing pertinent updates on patients'' conditions and treatment plans.
- Promoted culture of continuous improvement by participating in quality assurance initiatives and identifying opportunities for process enhancement.
Charge RN, Crisis Stabilization Unit
Palomar Medical Center
10.2020 - 11.2024
- Provide nursing care to the mental health client whose condition may be unstable and ever changing
- In collaboration with the physician, evaluates for suicidal or homicidal tendencies and inappropriate responses indicating psychosis, anxiety and/or depression in order to determine if the patient's condition is severe enough to be admitted to a higher level of care
- Oversees direct patient care, performs patient assessments, Behavioral Health assessments, eligibility for 5150 designation and is responsible to ensure safety at all times
- Other duties include patient and family education, health and medication education, treatment and discharge planning
- Provide treatment and discharge planning by interfacing with physicians, providers, families, and all relevant internal and external resources
- Responsible for the management of the Crisis stabilization unit clinical activities and will coordinate the plan of care with the patient, their family and the interdisciplinary team
- Emphasis is placed upon the effective assessment of the client's needs, safety, effective available resources and delivery of mental health services to include: crisis intervention, medication support and potential admission to a Behavioral Health Unit
- Also responsible for supervising and responsibly directing the activities of various levels of assigned nursing and ancillary personnel, utilizing both professional and supervisory discretion and independent judgment
- Understands and adheres to the California Nurse Practice Act, The American Nurses Association (ANA) Code of Ethics for Nurses, the ANA Bill of Rights for Registered Nurses and the ANA Scope and Standards of Practice for Nursing
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Managed care from admission to discharge.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Monitored patient reactions to drugs and carefully documented findings.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Gathered data to assess new hire performance evaluations
- Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions post-hospitalization.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Supervision of nurses while performing Charge nurse duties, including managing staffing and scheduling
- Maintained an organized clinical environment conducive to efficient workflow by regularly evaluating unit needs and implementing necessary adjustments.
- Conducted ongoing assessments to monitor and adjust treatment plans, improving overall patient health outcomes.
Nurse Coordinator
Community Research Foundation
04.2020 - 09.2020
- Coordinates and supervises behavioral health nursing care of program, including supervision of all nursing staff and management of infection control activities
- Assists multidisciplinary team with nursing assessment for incoming clients
- Ensures that clients and family members are educated and informed about their medications and illness management
- Oversees healthcare needs of clients and acts as liaison between clients and doctors
- Ensures all medications are managed and stored appropriately as defined by local and state regulations
- Increased patient satisfaction scores by addressing concerns promptly and advocating for their needs within healthcare team.
- Created individualized care plans for patients and worked with medical professionals to come up with treatment and discharge options.
- Addressed complex clinical situations by applying critical thinking skills and leveraging interdisciplinary collaborations to arrive at appropriate solutions.
- Maintained regulatory compliance by staying up-to-date with industry standards and ensuring adherence to appropriate policies/procedures during clinical operations.
- Initiated cost-saving measures by reviewing resource utilization patterns, reducing waste, and optimizing staffing levels based on patient acuity levels.
- Evaluated staff performance through continuous monitoring, providing constructive feedback for improvement where necessary. Performed staff evaluations regularly according to policy. Corrective action taken when necessary per policy.
- Assisted in recruitment efforts to attract top nursing talent, contributing towards building a highly competent workforce capable of delivering exceptional care services at all times.
- Mentored nursing staff, fostering professional growth and development through regular feedback sessions and educational workshops.
- Oversaw staff scheduling to ensure adequate coverage during peak hours, reducing wait times and improving overall patient experience.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Collaborated with physicians to develop individualized care plans that addressed specific patient needs, resulting in better health outcomes.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Established and continuously optimized unit schedules and individual work assignments.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
RN, Acute Inpatient Psychiatric Unit
San Mateo Medical Center
07.2017 - 03.2020
- Perform ongoing assessments, planning, interventions, and evaluation of treatment plans
- Assess Patients for psychiatric and medical problems
- Proficient at administration, knowledge, and management of psychotropic/ medical medications
- Collaborate with physicians, social workers, and other members of Interdisciplinary Team to assure safety, and quality patient care
- Manage and communicate with patients in mental health crisis that include individuals who are suicidal, homicidal, aggressive, and psychotic
- Provide high quality and compassionate treatment to indigent and low income patient community
- Knowledge of Soarian electronic medical records
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Participated in team-building activities to foster teamwork and collaboration.
- Assisted with onboarding new staff members, providing orientation and support.
RN, Acute Inpatient Psychiatric Unit
University Medical Center
07.2016 - 07.2017
- Perform ongoing assessments, planning, interventions, and evaluation of treatment plans
- Assess Patients for psychiatric and medical problems
- Proficient at administration, knowledge, and management of psychotropic/ medical medications
- Collaborate with physicians, social workers, and other members of Interdisciplinary Team to assure safety, and quality patient care
- Manage and communicate with patients in mental health crisis that include individuals who are suicidal, homicidal, aggressive, and psychotic
- Provide high quality and compassionate treatment to indigent and low income patient community
- Knowledge of EPIC electronic medical records
- Perform acting charge nurse duties as needed
- Provide training and orientation to newly hired nurses and nursing students
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
RN, Med Surg/Telemetry Registered Nurse
Touro Infirmary Hospital
09.2013 - 07.2014
- Head to toe patient assessments
- Diligent charting throughout twelve hour shifts
- Patient care, up to six patients per shift
- Analyze and interpret data of telemetry monitoring, vital signs, labs and physical assessment of patient
- Prepare and administer medications via oral, IV, SQ, IM, NG/PEG tubes, Rectal routes
- Administer blood and blood product transfusions and monitor for adverse reactions
- Inform physicians regarding abnormal lab values, Arrhythmias in change and condition patients
- Perform ongoing assessments, planning, interventions, and evaluation of treatment plans
- Educate patients and their families on disease prevention, healthy diet, lifestyle changes and medications
- Knowledge of Soarian & EPIC electronic medical records
- Provide orientation to newly hired nurses
- Collaborated closely with case managers for seamless transitions from acute hospitalization to post-acute settings such as home health or skilled nursing facilities.
- Ensured accurate monitoring of patients'' cardiac rhythms, interpreting data and promptly reporting any abnormalities to physicians.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
Pharmacy Technician
Majoria Drugs
03.2001 - 04.2003
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining clean and organized work environment, ensuring compliance with safety regulations.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across entire team.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Streamlined prescription processing with accurate data entry and verification of patient information.
Education
Bachelor of Science - Nursing
Capella University
Minnesota City, MN04-2021
Associate Degree in Nursing - Nursing
Delgado Community College Charity School of Nursing
New Orleans, Louisiana05.2013
Skills
- Clinical expertise
- Mental health support
- Care coordination
- Ethical practice
- Healthcare regulations
- Compassionate and patient
- Scheduling and staffing needs
- Direct patient care
- Personal integrity
- Clinical leadership
- Team leadership
- HIPAA compliance
- Decision-making
- Nursing care coordination
- Staff supervision
Certification
- California Licensed Registered Nurse
- BLS
- CPI
References
Available upon request
Timeline
Charge RN, Crisis Stabilization Unit
Exodus Recovery
04.2024 - Current
Charge RN, Crisis Stabilization Unit
Palomar Medical Center
10.2020 - 11.2024
Nurse Coordinator
Community Research Foundation
04.2020 - 09.2020
RN, Acute Inpatient Psychiatric Unit
San Mateo Medical Center
07.2017 - 03.2020
RN, Acute Inpatient Psychiatric Unit
University Medical Center
07.2016 - 07.2017
RN, Med Surg/Telemetry Registered Nurse
Touro Infirmary Hospital
09.2013 - 07.2014
Pharmacy Technician
Majoria Drugs
03.2001 - 04.2003
- California Licensed Registered Nurse
- BLS
- CPI
Bachelor of Science - Nursing
Capella University
Associate Degree in Nursing - Nursing
Delgado Community College Charity School of Nursing
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