Anna Elman
Bellingham,WA
Overview
6
6
years of professional experience
Work History
Peer Advisor, Education Abroad Office
Western Washington University
Bellingham, WA
09.2023 - 06.2024
- Managed front desk operations by welcoming guests, addressing inquiries, and delivering outstanding customer service.
- Provided one-on-one assistance in guiding students through program choices, application processes, and troubleshooting.
- Led weekly informational presentations to engage students and promote office services.
- Created instructional videos to assist students in navigating application processes.
- Planned, organized, and executed events to enhance community engagement and outreach.
- Accepted and managed student forms, utilizing a new software system and adapting to technological changes.
- Tracked student interest, ensuring comprehensive outreach assistance.
Counselor
Skylake Yosemite Camp
Oakhurst, CA
06.2021 - 08.2021
- Was responsible 24 hours per day (6 days per week) for seven children at a time for two week sessions.
- Age ranges 7-15.
- Planned and executed various activities.
- Conducted lifeguard responsibilities and provided first aid.
- Assisted in leading backpacking trips.
- Learned patience and how to keep a positive attitude.
- Often worked in extreme wether conditions.
Server/ Cashier / Barista
Kelly's French Bakery
Santa Cruz, CA
09.2018 - 05.2020
- Provided customer assistance by greeting and responding to inquiries.
- Took food and drink orders both in person and over the phone.
- Utilized an espresso machine to prepare a variety of beverages.
- Served food and packaged pastries.
- Executed thorough clean-up and shutdown tasks.
- Learned how to work in a fast paced food service and high end customer service environment.
- Trained new employees.
Education
Bachelor of Arts - Religion And Culture Studies, Sociology Minor
Western Washington University
Bellingham, WA06-2024
Skills
- Customer service
- Communication
- Time management
- Organization
- Attention to detail
- Enthusiasm to learn
Affiliations
- Studied Abroad in Dublin and completed a work-away exchange on the west coast of Ireland where I helped run a bed and breakfast, gardened, and cleaned the house.
- Have taken multiple ceramics classes, practiced my wheel-throwing skills, and gained a creative outlet.
- Thrifted, altered, and sold clothes online, practicing art and entrepreneurship.
Timeline
Peer Advisor, Education Abroad Office
Western Washington University
09.2023 - 06.2024
Counselor
Skylake Yosemite Camp
06.2021 - 08.2021
Server/ Cashier / Barista
Kelly's French Bakery
09.2018 - 05.2020
Bachelor of Arts - Religion And Culture Studies, Sociology Minor
Western Washington University