Anna Ethridge
Orlando,FL
Summary
I am a well-rounded bartender committed to providing guests with genuine hospitality and delivering exceptional services in the bar area. I am a talented and skilled multitasker who is comfortable juggling competing priorities. Polished in building casual relationships with guest to enhance dining experience. I am honored to serve guest because that is my purpose as a bartender or server.
Overview
6
6
years of professional experience
Work History
Bartender
Olive Garden Restaurant
Orlando, FL
08.2022 - Current
- Developed good working relationships with fellow employees through effective communication.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Processed payments accurately and efficiently with POS system.
- Resolved customer complaints in a professional manner.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Adhered to state regulations regarding serving alcohol responsibly.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Greeted customers and provided excellent customer service.
- Performed opening and closing duties including restocking supplies.
- Assisted in setting up the bar for service shift.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Server
Logan's Roadhouse
Trussville, AL
07.2018 - 12.2024
- Ensured that each guest was served courteously, quickly, and efficiently.
- Monitored dining room for cleanliness and proper set-up at all times.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Delivered food orders promptly and courteously.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Upheld high standards of sanitation in accordance with health department regulations.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Took orders from customers accurately and in a timely manner.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
Bachelor of Science - Education
University of Alabama At Birmingham
Birmingham, AL12-2010
Skills
- Health codes compliance
- Beverage Preparation
- Menu knowledge
- Outgoing Personality
- Anticipating guest needs
- Sales expertise
- Handling Difficult Customers
- Cash and credit transactions
- Outstanding customer service
- Responsible Alcohol Service
- Wine and liquor expertise
- Memory retention
- Strong multitasking
- Cleanliness and hygiene
- Alcohol awareness
- Bar Equipment Familiarity
- Team player attitude
- Patience and Tolerance
- Quality Assurance
- Drawer balancing
- Task Prioritization
- Adaptability and Flexibility
Timeline
Bartender
Olive Garden Restaurant
08.2022 - Current
Server
Logan's Roadhouse
07.2018 - 12.2024
Bachelor of Science - Education
University of Alabama At Birmingham