Anna Fischer
Papa John's Pizza
Amelia
12
years of professional experience
Experienced Assistant Manager with a strong background in customer service, team leadership, cash handling, and daily operations. Known for improving store readiness, training staff, and maintaining quality, safety, and service standards.
Work History
Assistant Manager
3 Years- Supervised shift operations, ensuring order accuracy, food quality, and timely delivery service.
- Monitored cash handling, drawer counts, and daily reconciliation for register accuracy.
- Trained crew members on pizza preparation, customer service, and store procedures.
- Coordinated inventory checks, product rotation, and supply restocking to support kitchen readiness.
- Enforced food safety, sanitation, and cleanliness standards throughout prep and service areas.
- Resolved customer concerns promptly, maintaining service quality and supporting repeat business.
Assistant Manager
4 Years 9 Months- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supported opening and closing procedures, including equipment checks, prep setup, and security tasks.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Assistant Manager
1 Year 5 Months- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Baker
6 Months- Prepared fresh breads, pastries, and desserts following store recipes and production standards.
- Monitored dough proofing, baking times, and oven temperatures for consistent product quality.
- Decorated cakes, cookies, and specialty items according to customer orders and presentation standards.
- Rotated bakery cases and backroom inventory to maintain freshness and reduce waste.
- Maintained sanitary workstations, equipment, and food handling practices in compliance with safety guidelines.
- Produced consistently high-quality baked goods for customers.
Assistant Manager
1 Year 11 Months- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted performance evaluations and provided constructive feedback to employees.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Oversaw daily operations to maintain store cleanliness and organization.
Education
High School Diploma
Skills
Operations management
Cash management
Operational supervision
Team leadership
Staff training and development
Workload management
Financial reporting
Team building
Decision-making
Performance tracking
Team motivation
Goal setting
Timeline
Assistant Manager
Papa John's Pizza
10.2023 - CurrentRead More
Assistant Manager
Jet's Pizza
01.2019 - 10.2023Read More
Assistant Manager
Domino's Pizza
08.2017 - 01.2019Read More
Baker
Fresh Thyme
02.2017 - 08.2017Read More
Assistant Manager
Papa John's Pizza
03.2015 - 02.2017Read More
Clermont Northeastern High School
High School Diploma
Read More